Strategic IT Program Leader, Cross-Functional Excellence

Healthcare Outcomes Performance; Phoenix (AZ); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Healthcare Outcomes Performance seeks a seasoned Program Manager to lead complex, cross-functional initiatives from initiation to closeout in a hybrid Phoenix environment. You will align strategy with execution, coordinate among product, technology, clinical applications, and operations, and report succinctly to senior leaders.

You will influence without direct authority, manage dependencies and risks, drive governance, and ensure benefits are tracked and realized across multiple workstreams.

Qualifications

• 6+ years of progressive program management experience.
• Experience leading cross-functional, technology-enabled initiatives.
• Ability to communicate with executives and translate complex information.
• Experience coordinating without direct reporting authority.
• Healthcare or regulated-industry experience preferred.
• Proven vendor and partner coordination across third parties.

Responsibilities

• Lead complex, cross-functional programs from initiation through implementation, stabilization, and closeout.
• Coordinate activities across product, technology, infrastructure, cybersecurity, clinical apps, integrations, managed services, operations, and commercial teams.
• Translate priorities into structured program plans with milestones, workstreams, and governance.
• Develop executive reporting on progress, risks, and milestones for leadership.
• Identify and manage dependencies, risks, and issues; escalate as needed.
• Facilitate governance processes, status reporting, and decision forums.
• Manage budgets, resources, and vendor commitments; track benefits and outcomes.

Skills

Executive communication

Influence without authority

Program leadership

Strategic thinking

Enterprise thinking

Education

Bachelor's degree in Business Administration, IT, Healthcare Administration, Project Management, or related field

PMP / PgMP / Agile Certification / Lean Six Sigma

Tools

Microsoft Project

Smartsheet

ServiceNow

Jira

Asana

Job description

Healthcare Outcomes Performance seeks a seasoned Program Manager to lead complex, cross-functional initiatives from initiation to closeout in a hybrid Phoenix environment. You will align strategy with execution, coordinate among product, technology, clinical applications, and operations, and report succinctly to senior leaders.

You will influence without direct authority, manage dependencies and risks, drive governance, and ensure benefits are tracked and realized across multiple workstreams.