Strategic IT Operations & Systems Lead

Propane-Education-; Richmond (VA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Propane Education and Research Council seeks a Manager of IT Operations and System Administration to oversee day-to-day IT operations, security, and reliability across networks, systems, and cloud environments. You will manage outsourced partners, hardware procurement, onboarding/offboarding, and IT trainings to support the organization’s mission.

You will lead IT projects, ensure policy compliance, and collaborate with Website and DevOps teams to enable secure integrations with propane.com.

Qualifications

• 5+ years in IT operations, help desk management, or systems administration.
• Strong networking, systems administration, and cloud computing knowledge (AWS/Azure).
• Know-how in IT security practices and monitoring, backups, and DR.
• Experience administering Microsoft 365 and IAM (SSO, MFA, CA).
• Experience procuring hardware and managing IT asset lifecycle including onboarding/offboarding.
• Experience contracting with vendors and managing IT budgets.
• Ability to document IT systems and enforce IT policies.

Responsibilities

• Oversee day-to-day IT operations and outsourced help desk activities.
• Lead IT security posture, backups, DR, and incident response planning.
• Manage hardware procurement, asset inventory, onboarding/offboarding processes.
• Coordinate IT projects from scoping to completion with stakeholders.
• Support integrations between internal systems, propane.com, and DevOps teams.
• Develop and maintain comprehensive IT documentation and policies.

Skills

IT operations management

Vendor management

Cloud computing

IT security best practices

MS 365 administration

IAM: SSO/MFA/CA policies

Asset management & onboarding/off-?b-

Education

Bachelor’s degree in CS/IT or related field

PMP/ITIL/CompTIA Security+ or MS CS degree

Tools

AWS

Azure

Microsoft 365

Job description

Propane Education and Research Council seeks a Manager of IT Operations and System Administration to oversee day-to-day IT operations, security, and reliability across networks, systems, and cloud environments. You will manage outsourced partners, hardware procurement, onboarding/offboarding, and IT trainings to support the organization’s mission.

You will lead IT projects, ensure policy compliance, and collaborate with Website and DevOps teams to enable secure integrations with propane.com.