Strategic IT Operations & Finance Lead

Washington University; Iowa (LA); On-site; USD 84,000 - 149,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Metro U‑Pass

Tuition remission

Job summary

Washington University in St. Louis is seeking a strategic leader to oversee WashU IT business operations, including finance, HR, procurement, and process improvement, aligning resources with strategic initiatives.

The role partners with IT leadership and central offices to ensure timely forecasting, reporting, and process alignment in a complex clinical, academic, and research environment, including governance of capital and operating budgets and vendor management.

Qualifications

• Education: Master’s degree or combination of education and/or experience may substitute for minimum education.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: No specific work experience is required for this position.
• Skills: Financial Management, Supervision, Driver’s License: A driver’s license is not required for this position.

Responsibilities

• Own core business‑administration operations for WashU IT — the quarterly IT Balanced Scorecard, operational calendars, training/compliance tracking, and recurring leadership reporting and communications.
• Standardize and document recurring administrative workflows (travel, expenses, procurement, hiring approvals) via SOPs, and partner with central resources to improve related ServiceNow and Workday workflows; manage the finance and HR approval process with the COO and CFO, routing spend and personnel actions through the appropriate sign‑off chain.
• Lead process‑improvement efforts — mapping current/future‑state workflows and tracking cycle times, error rates, and improvement metrics — and support the Chief of Staff in benchmarking IT business operations against peer institutions and frameworks (Gartner, AAMC, EDUCAUSE).
• Manage IT's equipment/software asset inventory and work‑location data (partnering with Enterprise Physical Operations on space needs), and coordinate logistics for major meetings, engagement events, leadership forums, and disaster recovery/business continuity exercises.
• Directly manage the administrative assistant team (workload, scheduling, performance) and coordinate contractor/consultant agreements; maintain internal policies (travel/tuition reimbursement, stipends, overtime) and communication channels, and serve as the escalation point for administrative issues.
• Manage IT's contract inventory and renewal calendar, flagging upcoming renewals and notice deadlines to Central Supply Chain in time to act.

Skills

Financial Management

Supervision

Driver’s License

Education

Master’s degree

Job description

Washington University in St. Louis is seeking a strategic leader to oversee WashU IT business operations, including finance, HR, procurement, and process improvement, aligning resources with strategic initiatives.

The role partners with IT leadership and central offices to ensure timely forecasting, reporting, and process alignment in a complex clinical, academic, and research environment, including governance of capital and operating budgets and vendor management.