Strategic IT Advisor for Client Technology

Elevity; Madison (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) with match

Wellness Program

Time Off (Personal/Vacation)

Job summary

Elevity, a leading Midwest technology service provider, seeks a seasoned professional to manage client relationships and architect technology strategies. You will drive onsite engagements, assess networks, and guide IT projects while partnering with clients to align technology with business goals.

The role emphasizes collaboration, growth, and delivering elevated IT solutions, with travel as needed and a focus on client satisfaction.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years network administration experience.
• Excellent organizational skills including task management and follow through.
• Excellent written and oral communication skills.
• Natural curiosity and strong desire to assist others to scceed.
• High level of comfort engaging professionally at different levels of an organization.
• 1-2 years of experience in cloud technologies
• Expert understanding of IT infrastructure components and operations
• 25-40% travel required, some may be overnight.
• Valid driver’s license
• Access to reliable transportation

Responsibilities

• Build and manage business relationships within assigned client base.
• Facilitate meetings and technology strategy sessions with clients.
• Advise on industry trends and best practices.
• Identify and propose opportunities for improvement and technology alignment with business goals.
• Proactively complete and update Technology Roadmaps with assigned clients.
• Design, architect, and guide client technology projects and solutions.
• Recommend capabilities within Elevity’s Managed IT solution offering.
• Serve as a product line subject matter expert.
• Perform network assessment for clients and review products/service components.
• Help coordinate and/or organize on‑site technical support as needed; providing occasional technical support.
• Assist with client contract management.
• Accountable overall client satisfaction and retention.
• Stay current on industry trends as well as product and service capabilities.

Skills

Network administration

Cloud technologies

Communication skills

Organizational skills

Client relationship management

Travel readiness

Education

Bachelor’s degree or equivalent experience

Job description

Elevity, a leading Midwest technology service provider, seeks a seasoned professional to manage client relationships and architect technology strategies. You will drive onsite engagements, assess networks, and guide IT projects while partnering with clients to align technology with business goals.

The role emphasizes collaboration, growth, and delivering elevated IT solutions, with travel as needed and a focus on client satisfaction.