Virtual CIO & IT Strategy Architect

Gordon Flesch Company; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Personal time

Vacation time

401(k) and match

Wellness program

Job summary

Gordon Flesch Company’s Elevity team in the Midwest seeks an experienced IT leader to manage client relationships and technology strategy within assigned accounts. You will build relationships, guide technology projects, and align solutions with business goals, traveling as needed and contributing to customer satisfaction and retention.

The role requires strong communication, deep understanding of IT infrastructure, and the ability to translate business goals into technical solutions for clients

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of network administration experience.
• Excellent organizational skills including task management and follow through.
• Excellent written and oral communication skills.
• 1-2 years of experience in cloud technologies
• Expert understanding of IT infrastructure components and operations
• 25-40% travel required, some may be overnight.
• Valid driver’s license
• Access to reliable transportation

Responsibilities

• Build and manage business relationships within assigned client base.
• Facilitate meetings and technology strategy sessions with clients.
• Advise on industry trends and best practices.
• Identify and propose opportunities for improvement and technology alignment with business goals.
• Proactively complete and update Technology Roadmaps with assigned clients.
• Design, architect, and guide client technology projects and solutions.
• Recommend capabilities within Elevity’s Managed IT solution offering.
• Serve as a product line subject matter expert.
• Perform network assessment for clients and review products/service components.
• Help coordinate and/or organize on-site technical support as needed; providing occasional technical support.
• Assist with client contract management.
• Accountable overall client satisfaction and retention.
• Stay current on industry trends as well as product and service capabilities.

Skills

Organizational skills

Written and verbal communication

Customer service mindset

Engagement across organization

Travel readiness

Driver's license

Access to transportation

Cloud technologies experience

Education

Bachelor’s degree or equivalent experience

Job description

Gordon Flesch Company’s Elevity team in the Midwest seeks an experienced IT leader to manage client relationships and technology strategy within assigned accounts. You will build relationships, guide technology projects, and align solutions with business goals, traveling as needed and contributing to customer satisfaction and retention.

The role requires strong communication, deep understanding of IT infrastructure, and the ability to translate business goals into technical solutions for clients