IP Implementation Consultant — Client-Facing, Hybrid

Clarivate; Missouri; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Clarivate is hiring an Implementation Consultant to join our Intellectual Property team. You will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices, and act as a trusted advisor managing end-to-end projects.

The role emphasizes solving complex challenges, delivering exceptional client experiences, and maximizing value from Clarivate products. A hybrid work arrangement is possible with EST business hours.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 5+ years of experience in a client implementation or client-facing role.
• Prior work experience as a patent paralegal or in the IP industry.

Responsibilities

• Implement, configure, and deploy solutions using Clarivate software products, utilizing technical skills and domain knowledge.
• Analyze and interpret business requirements, use cases, workflows, and data to implement appropriate solutions.
• Identify, diagnose, and troubleshoot software product issues in collaboration with Product and Support teams.
• Coordinate with cross-functional teams and stakeholders to ensure cohesive service implementation delivery.
• Provide support and knowledge sharing throughout all phases of the implementation project scope.
• Perform and document implementation tasks using defined procedures and systems.
• Contribute to the development and improvement of standard procedures.

Skills

Client-facing

Project management

IP industry experience

Education

Bachelor's degree or equivalent

Tools

IPFolio

Memotech

TIPMS

Job description

Clarivate is hiring an Implementation Consultant to join our Intellectual Property team. You will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices, and act as a trusted advisor managing end-to-end projects.

The role emphasizes solving complex challenges, delivering exceptional client experiences, and maximizing value from Clarivate products. A hybrid work arrangement is possible with EST business hours.