Senior IP Software Implementation Consultant

Clarivate; Kansas City (MO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Clarivate is hiring an Implementation Consultant for our Intellectual Property team. In this customer-facing role, you will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices.

You will manage end-to-end implementation projects, solve complex challenges, and help customers maximize value while delivering an exceptional client experience.

Qualifications

• Bachelor's degree or equivalent relevant work experience
• 5+ years in client implementation or client-facing roles
• Experience as a patent paralegal or in the IP industry

Responsibilities

• Implement, configure, and deploy Clarivate solutions using required technical skills.
• Analyze business requirements, use cases, workflows, and data to design solutions.
• Identify, diagnose, and troubleshoot software issues with Product and Support teams.
• Coordinate with cross-functional teams to ensure cohesive implementation delivery.
• Provide support and knowledge sharing through all phases of the project scope.
• Perform and document implementation tasks using defined procedures.
• Contribute to developing and improving standard procedures.

Skills

Client implementation experience

IP industry experience

Experience in client-facing roles

Education

Bachelor's degree or equivalent

Tools

IPFolio

Memotech

TIPMS

Job description

Clarivate is hiring an Implementation Consultant for our Intellectual Property team. In this customer-facing role, you will partner with clients to deploy Clarivate software solutions, guiding them through implementation, adoption, and best practices.

You will manage end-to-end implementation projects, solve complex challenges, and help customers maximize value while delivering an exceptional client experience.