Strategic Internal Communications Specialist

AAA Inc. Brand; Town of Florida (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Associates Incentive Plan

Competitive pay

Job summary

AAA, Inc. is seeking a Communications Specialist to develop and coordinate internal communications across email, intranet, and digital signage, ensuring timely, clear messaging that reinforces organizational priorities and keeps associates informed.

You will manage publishing, calendars, drafting and editing, partner with Communications leaders and stakeholders, and track engagement metrics to continuously improve the associate communication experience.

Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, or related field, or equivalent experience.
• 3–5 years of internal or corporate communications experience.
• Experience with intranet, email, content management systems, and digital signage preferred.

Responsibilities

• Manages day-to-day publishing across internal channels (intranet, email, digital signage).
• Coordinates editorial calendars, content intake, approvals, and schedules.
• Drafts, edits, and proofs associate-facing communications for clarity and tone.
• Develops engaging content to improve associate awareness and reinforce priorities.
• Tracks engagement metrics and prepares reports for leadership.
• Collaborates with Communications leaders and business stakeholders to ensure consistency.

Skills

Content publishing

Editorial calendar

Writing & editing

Stakeholder collaboration

Attention to detail

Education

Bachelor’s degree in Communications

3–5 years experience

Tools

CMS

Intranet platforms

Microsoft 365

Job description

AAA, Inc. is seeking a Communications Specialist to develop and coordinate internal communications across email, intranet, and digital signage, ensuring timely, clear messaging that reinforces organizational priorities and keeps associates informed.

You will manage publishing, calendars, drafting and editing, partner with Communications leaders and stakeholders, and track engagement metrics to continuously improve the associate communication experience.