Strategic Internal Communications Leader (AI-Driven)

Digital Insurance LLC; Atlanta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Wellbeing programs

Job summary

OneDigital is seeking an Internal Communications Manager in Atlanta to align messaging with business goals. You will craft strategic plans, coach leaders, and manage calendars across channels.

Responsibilities include producing emails, intranet content, video scripts, town halls, and manager toolkits, applying AI thoughtfully while maintaining editorial judgment. You’ll drive change communications with empathy and measure impact with feedback loops.

Qualifications

• 4–7+ years of experience in internal communications, employee communications, or a related HR/People function.
• Demonstrated experience supporting HR/benefits, learning & development, recruiting and talent programs.
• Exceptional writing and editing skills with the ability to adapt tone and message across audiences, from individual contributors to executives.
• Proven ability to manage multiple projects simultaneously with a proactive, organized approach.
• Experience designing communication strategies for organizational change, not just writing announcements.
• Familiarity with using and publishing to internal communication platforms (intranets, email tools, digital signage, internal social media, etc.).
• Comfortable working with AI writing tools, with sound editorial judgment to evaluate and refine AI-generated content.
• High emotional intelligence — the ability to read the room, adapt your approach to different stakeholders, and communicate with empathy during moments of uncertainty or change.
• Strong interpersonal skills and the confidence to push back on stakeholders and advocate for the employee audience.

Responsibilities

• Partner with People & Culture and senior internal leaders to shape communications plans.
• Coach leaders on authentic employee communications and tone.
• Build and manage 30–90 day communication calendars across channels.
• Develop and execute integrated internal communication strategies aligned with business objectives.
• Produce emails, intranet content, video scripts, town halls, manager toolkits, and recognition spotlights.
• Apply AI tools strategically while owning editorial judgment and final approval.
• Lead change communications with empathy and clarity.
• Design feedback-informed measurement systems to improve campaigns.
• Collaborate with the Internal Brand manager on visuals and governance.

Skills

Internal communications

Writing & editing

Stakeholder management

Project management

Change communications

AI tools

Emotional intelligence

Interpersonal skills

Education

Bachelor’s degree in communications

Equivalent experience

Tools

AI writing tools

Intranet tools

Email tools

Job description

OneDigital is seeking an Internal Communications Manager in Atlanta to align messaging with business goals. You will craft strategic plans, coach leaders, and manage calendars across channels.

Responsibilities include producing emails, intranet content, video scripts, town halls, and manager toolkits, applying AI thoughtfully while maintaining editorial judgment. You’ll drive change communications with empathy and measure impact with feedback loops.