Strategic Internal Communications Lead (Tooling & Change)

020 Cisco Systems, Inc.; New York (NY); On-site; USD 126,000 - 160,000; Full time

Job summary

Cisco Systems, Inc. is seeking a strategic Communications Lead in New York to bridge product vision with market execution. You will craft executive messaging, develop training materials, and manage internal tooling communications across Jira, Aha, and TeamPlan.

The role emphasizes cross-functional collaboration with product teams and stakeholders to align communications with business goals. You will produce engaging training content, newsletters, and change communications while measuring impact

Qualifications

• Bachelor's degree or higher with extensive corporate communications experience.
• 5+ years in corporate communications including executive messaging and announcements.
• Experience in video production, graphic design, and multimedia campaigns.

Responsibilities

• Create and implement communication strategies for internal tooling and platforms.
• Develop training materials, videos, guides, and FAQs for onboarding and adoption.
• Produce newsletters and announcements to inform stakeholders about updates and best practices.
• Collaborate with tool owners, product teams, and stakeholders to align messaging with business goals.
• Manage multiple communication channels to maximize reach and impact of tooling communications.
• Collect user feedback and usage data to improve training content.

Skills

Executive messaging

Training materials

Video production

Graphic design

Motion graphics

Change communications

Cross-functional collaboration

Education

Bachelor's degree

Master's degree

PhD

Tools

Jira

Aha

TeamPlan

Job description

Cisco Systems, Inc. is seeking a strategic Communications Lead in New York to bridge product vision with market execution. You will craft executive messaging, develop training materials, and manage internal tooling communications across Jira, Aha, and TeamPlan.

The role emphasizes cross-functional collaboration with product teams and stakeholders to align communications with business goals. You will produce engaging training content, newsletters, and change communications while measuring impact