Strategic Intermodal Dispatcher (OTR) – Houston

JLM Logistics, Inc.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

JLM Logistics, Inc. in Houston is seeking a dispatch professional to oversee OTR intermodal imports and exports, coordinating moves from ports to delivery and keeping drivers on schedule.

You will schedule, monitor, and communicate with drivers and customers, ensuring compliance with HOS/ELD regulations and billing accuracy. The role requires familiarity with Houston terminals and a calm, organized approach to high-pressure situations.

Qualifications

• 2+ years of dispatch experience in intermodal, drayage, or OTR is preferred.
• Strong communication with drivers and customers is essential.
• Bilingual English/Spanish is strongly preferred.

Responsibilities

• Plan, assign, and track OTR intermodal loads from pickup to delivery and empty return.
• Build efficient driver schedules and keep the fleet moving.
• Monitor container availability, holds, per diem/demurrage deadlines to avoid charges.
• Schedule appointments with terminals, rail ramps, warehouses, and consignees.
• Maintain constant driver contact about route changes and delays.
• Provide proactive updates to customers and raise issues early.
• Track driver hours (HOS/ELD) and help keep DOT compliance.
• Coordinate handoffs with CSR, warehouse, and billing teams.

Skills

Dispatch experience

Calm under pressure

Clear communication

Bilingual English/Spanish

Tools

TMS

ELD/GPS tracking

Microsoft Office

Job description

JLM Logistics, Inc. in Houston is seeking a dispatch professional to oversee OTR intermodal imports and exports, coordinating moves from ports to delivery and keeping drivers on schedule.

You will schedule, monitor, and communicate with drivers and customers, ensuring compliance with HOS/ELD regulations and billing accuracy. The role requires familiarity with Houston terminals and a calm, organized approach to high-pressure situations.