Strategic Intelligence & Operations Lead — Hybrid

Ingram Micro; Irvine (CA); Hybrid; USD 98,000 - 166,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Parental leave

Job summary

Ingram Micro, based in Irvine, California, seeks a Sr. Professional, Strategic Intelligence & Operations to drive strategic operations, governance, and cross-functional initiatives. The role focuses on executive reporting, risk identification, and delivering coordinated updates across teams.

The ideal candidate excels in organization, analytics, and multi-project management, with a background in business operations and technology services. Hybrid work combines in-office and remote days.

Qualifications

• Bachelor's degree required.
• 5–7 years in business operations, strategy support, intelligence, project management, consulting, or related field.
• Strong PowerPoint and intermediate Excel skills required.
• Strong organizational, analytical, and problem-solving capabilities.
• Ability to manage multiple priorities with strong attention to detail and follow-through.
• Strong written and verbal communication skills.
• Experience supporting operational governance, reporting, or strategic initiatives preferred.
• Familiarity with enterprise transformation, platform operations, or technology organizations preferred.
• Ability to work independently while collaborating across teams and leadership levels.

Responsibilities

• Supports operational governance processes, strategic intelligence activities, and executive reporting efforts.
• Maintains trackers, action logs, reporting dashboards, and status updates for leadership visibility.
• Assists in identifying operational risks, dependencies, escalation items, and mitigation actions across initiatives.
• Coordinates updates and follow-through across stakeholders to support governance processes and strategic initiatives.
• Helps organize and support strategic reviews, leadership meetings, and governance discussions.
• Assists with execution tracking, operational coordination, and business process support across strategic initiatives.
• Develops reports, summaries, presentations, and operational updates for leadership teams.
• Supports ad hoc strategic analyses, operational assessments, and special projects as needed.
• Helps improve operational consistency, communication, and visibility across cross-functional teams.
• Maintains documentation, meeting outputs, and project coordination activities.
• Develops and maintains Excel-based trackers, dashboards, and operational reporting tools.
• Supports data gathering, analysis, and synthesis to identify trends and operational insights.
• Assists in preparing executive-level PowerPoint materials and business communications.
• Supports business reviews and operational reporting processes through timely and accurate analysis.
• Works collaboratively across operations, technology, product, finance, and business teams.
• Supports coordination across multiple workstreams and stakeholders simultaneously.
• Operates effectively in fast-paced environments with evolving priorities and deadlines.

Skills

PowerPoint

Excel

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree

Job description

Ingram Micro, based in Irvine, California, seeks a Sr. Professional, Strategic Intelligence & Operations to drive strategic operations, governance, and cross-functional initiatives. The role focuses on executive reporting, risk identification, and delivering coordinated updates across teams.

The ideal candidate excels in organization, analytics, and multi-project management, with a background in business operations and technology services. Hybrid work combines in-office and remote days.