Sr. Professional, Strategic Intelligence & Operations

Ingram Micro; Irvine (CA); Hybrid; USD 98,000 - 166,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Parental leave

Job summary

Ingram Micro, based in Irvine, California, seeks a Sr. Professional, Strategic Intelligence & Operations to drive strategic operations, governance, and cross-functional initiatives. The role focuses on executive reporting, risk identification, and delivering coordinated updates across teams.

The ideal candidate excels in organization, analytics, and multi-project management, with a background in business operations and technology services. Hybrid work combines in-office and remote days.

Qualifications

• Bachelor's degree required.
• 5–7 years in business operations, strategy support, intelligence, project management, consulting, or related field.
• Strong PowerPoint and intermediate Excel skills required.
• Strong organizational, analytical, and problem-solving capabilities.
• Ability to manage multiple priorities with strong attention to detail and follow-through.
• Strong written and verbal communication skills.
• Experience supporting operational governance, reporting, or strategic initiatives preferred.
• Familiarity with enterprise transformation, platform operations, or technology organizations preferred.
• Ability to work independently while collaborating across teams and leadership levels.

Responsibilities

• Supports operational governance processes, strategic intelligence activities, and executive reporting efforts.
• Maintains trackers, action logs, reporting dashboards, and status updates for leadership visibility.
• Assists in identifying operational risks, dependencies, escalation items, and mitigation actions across initiatives.
• Coordinates updates and follow-through across stakeholders to support governance processes and strategic initiatives.
• Helps organize and support strategic reviews, leadership meetings, and governance discussions.
• Assists with execution tracking, operational coordination, and business process support across strategic initiatives.
• Develops reports, summaries, presentations, and operational updates for leadership teams.
• Supports ad hoc strategic analyses, operational assessments, and special projects as needed.
• Helps improve operational consistency, communication, and visibility across cross-functional teams.
• Maintains documentation, meeting outputs, and project coordination activities.
• Develops and maintains Excel-based trackers, dashboards, and operational reporting tools.
• Supports data gathering, analysis, and synthesis to identify trends and operational insights.
• Assists in preparing executive-level PowerPoint materials and business communications.
• Supports business reviews and operational reporting processes through timely and accurate analysis.
• Works collaboratively across operations, technology, product, finance, and business teams.
• Supports coordination across multiple workstreams and stakeholders simultaneously.
• Operates effectively in fast-paced environments with evolving priorities and deadlines.

Skills

PowerPoint

Excel

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is based at our Irvine, California headquarters and follows a hybrid schedule, with three days per week in the office and two days remote.

Ingram Mirco is seeking a Sr. Professional, Strategic Intelligence & Operations to support strategic operations, business intelligence activities, operational governance, and cross-functional business initiatives across the organization.

This role will support strategic planning efforts, executive reporting, operational governance, and ad hoc business initiatives while helping improve visibility, coordination, execution, and decision-making across teams. The ideal candidate is highly organized, analytical, and capable of managing multiple priorities in a fast-paced environment.

Your role:

Strategic Intelligence & Governance

• Supports operational governance processes, strategic intelligence activities, and executive reporting efforts.
• Maintains trackers, action logs, reporting dashboards, and status updates for leadership visibility.
• Assists in identifying operational risks, dependencies, escalation items, and mitigation actions across initiatives.
• Coordinates updates and follow-through across stakeholders to support governance processes and strategic initiatives.
• Helps organize and support strategic reviews, leadership meetings, and governance discussions.

Strategic Operations Support

• Assists with execution tracking, operational coordination, and business process support across strategic initiatives.
• Develops reports, summaries, presentations, and operational updates for leadership teams.
• Supports ad hoc strategic analyses, operational assessments, and special projects as needed.
• Helps improve operational consistency, communication, and visibility across cross-functional teams.
• Maintains documentation, meeting outputs, and project coordination activities.

Reporting & Analysis

• Develops and maintains Excel-based trackers, dashboards, and operational reporting tools.
• Supports data gathering, analysis, and synthesis to identify trends and operational insights.
• Assists in preparing executive-level PowerPoint materials and business communications.
• Supports business reviews and operational reporting processes through timely and accurate analysis.

Cross-Functional Collaboration

• Works collaboratively across operations, technology, product, finance, and business teams.
• Supports coordination across multiple workstreams and stakeholders simultaneously.
• Operates effectively in fast-paced environments with evolving priorities and deadlines.

What you bring to the role:

• Bachelor’s degree required.
• Minimum 5 - 7 yearsyears of experience in business operations, strategy support, intelligence, project management, consulting, or related field.
• Strong PowerPoint and intermediate Excel skills required.
• Strong organizational, analytical, and problem-solving capabilities.
• Ability to manage multiple priorities with strong attention to detail and follow-through.
• Strong written and verbal communication skills.
• Experience supporting operational governance, reporting, or strategic initiatives preferred.
• Familiarity with enterprise transformation, platform operations, or technology organizations preferred.
• Ability to work independently while collaborating effectively across teams and leadership levels.

The typical base pay range for this role across the U.S. is USD $97,600.00 - $165,900.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.