Strategic Insurance Account Manager – Stop-Loss (Remote NY)

Highmark Health; Buffalo (NY); Remote; USD 72,000 - 108,000; Full time

Job summary

HM Insurance Group in New York is seeking an Account Manager Sales to manage a book of business and serve as a strategic consultant for existing accounts and their producers. You will renew accounts and sell new stop loss products where appropriate, representing the organization at meetings and events to promote sales and customer support.

This role emphasizes stop loss experience and requires strong relationship management, cross-functional collaboration with claims, underwriting, and sales,

Qualifications

• Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• State-specific Producer’s license (Accident & Health) or obtained within 45 days of hire. (Stop Loss)
• Experience in sales or account management in the insurance industry.

Responsibilities

• Perform renewals and add-on sales of assigned policies within established premium rate guidelines to ensure retention, profitability, and growth of existing business within an assigned book of business.
• Manage relationships as a strategic consultant with clients and brokers or producers. Assist management in supporting key local and national programs, and soliciting and providing competitive intelligence.
• Develop strategic plans and metrics for retaining contract (policyholder) count, enhancing profitability, cross-selling and processes around client’s strategic planning.
• Perform detailed fact finding, build files, collect data, coordinate, and manage information to build and enhance the policyholder and producer experience with the HM.
• Partner with diversified business and Highmark business partners where appropriate to cross-sell additional products and services to existing clients.
• Work with internal sources (claims, underwriting, administration, sales, etc.) to develop and present policyholder solutions. This position will have access to and will utilize necessary business tools such as full access to E-Services.
• Assist with developing, implementing, and monitoring customer service and satisfaction strategies. This includes a review of current administrative processes as they relate to renewing business and to make recommendations on improvement.

Skills

Health insurance marketplace knowledge

Communication skills

Influence - consultative selling

Planning and organization

Problem solving

Excel proficiency

Writing

Education

Bachelor's degree or relevant experience

Job description

HM Insurance Group in New York is seeking an Account Manager Sales to manage a book of business and serve as a strategic consultant for existing accounts and their producers. You will renew accounts and sell new stop loss products where appropriate, representing the organization at meetings and events to promote sales and customer support.

This role emphasizes stop loss experience and requires strong relationship management, cross-functional collaboration with claims, underwriting, and sales,