Strategic Inside Sales: Territory & Account Growth

Hexagon Manufacturing Intelligence in; North Kingstown (RI); On-site; USD 42,000 - 65,000; Full time

Job summary

Hexagon Manufacturing Intelligence in North Kingstown seeks an Inside Sales Representative to manage territories, accounts, and contracts in a customer-facing role. You will support retention, renewals, and growth while collaborating with internal teams to deliver exceptional service.

The role requires independent ownership with team collaboration, and in-person training in the North Kingstown area. Proficiency in Excel, Outlook, and CRM systems is essential for success.

Qualifications

• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Experience in inside-sales, account-management, sales-support, or customer-facing sales.
• CRM experience with demonstrated ability to build and maintain customer relationships.
• Account management experience including ownership of customer needs, follow-up, and ongoing engagement.

Responsibilities

• Manage assigned customer territories, accounts, and contracts, maintaining strong relationships and consistent follow-through.
• Serve as a professional point of contact for customers and respond to customer requests and inquiries in a timely manner.
• Support customer retention, renewal, recovery, and account growth initiatives through proactive customer engagement and follow-up.
• Identify opportunities within assigned accounts and territories and support activities that contribute to sales growth and customer retention.
• Manage contract-related activities, including renewal support, customer follow-up, documentation, and coordination of next steps.
• Support quoting and sales administration activities, ensuring information is accurate, complete, and delivered to customers promptly.
• Maintain accurate customer and account information in CRM systems, including Salesforce when applicable.
• Use Microsoft Excel and Outlook to organize account activity, communicate with customers and internal stakeholders, and track follow-up.
• Collaborate with colleagues and internal stakeholders to resolve customer needs, coordinate account activities, and support sales objectives.
• Take ownership of assigned responsibilities while contributing to a small, collaborative team environment focused on mutual learning and growth.
• Adapt to complex products, systems, customer requirements, and changing priorities while maintaining a customer-centric approach.
• Work toward individual and team sales goals while maintaining professional, responsive, and relationship-focused customer interactions.

Skills

Excel

Outlook

CRM experience

Account management

Territory management

Contract management

Customer relationship

Organization

Tools

Salesforce

Job description

Hexagon Manufacturing Intelligence in North Kingstown seeks an Inside Sales Representative to manage territories, accounts, and contracts in a customer-facing role. You will support retention, renewals, and growth while collaborating with internal teams to deliver exceptional service.

The role requires independent ownership with team collaboration, and in-person training in the North Kingstown area. Proficiency in Excel, Outlook, and CRM systems is essential for success.