Strategic Inside Sales & Account Growth Lead

ITT Inc. - English US; El Cajon (CA); On-site; USD 75,000 - 111,000; Full time

Benefits offered by this job

Health insurance

401(k)

Disability insurance

Paid time off

Career growth

Job summary

ITT Inc. in the United States is seeking an Inside Sales Representative to provide advanced support for account management, commercial operations, and customer engagement.

You will partner with Sales Leadership, third‑party representatives, and Customer Service to support growth, forecasting, quoting, contract review, and order management. The role emphasizes sales support, business analysis, strategic account management, and cross‑functional collaboration, with responsibilities spanning price

Qualifications

• 5+ years’ experience in inside sales, account management, sales operations, business development support, or commercial operations in manufacturing.
• Strong commercial, technical, and analytical capability.
• Experience with RF connectors or electromechanical components is a plus.

Responsibilities

• Partners with Sales Leadership and Sales Representatives on customer opportunities, sales growth initiatives, forecasting, demand planning, and POS analysis.
• Analyzes backlog, forecasts, demand trends, and customer activity to identify opportunities and risks.
• Prepares quotations, pricing agreements, sales orders, and related customer documentation.
• Reviews purchase orders for pricing, specifications, and contractual compliance.
• Serves as a primary contact for assigned customers, providing proactive communication and issue resolution.
• Manages order status, delivery commitments, expedites, returns, and customer inquiries.
• Collaborates with Operations, Engineering, Quality, Supply Chain, Finance, and Customer Service to meet customer and business objectives.
• Supports strategic account reviews, KPI initiatives, and continuous improvement efforts.
• Maintains accurate ERP, CRM, customer, and forecasting records.

Skills

Inside sales

Account management

Sales operations

Forecasting

CRM systems

ERP systems

Data analysis

MS Office

Education

Bachelor’s or Associate degree in Business/Marketing/Supply Chain

Tools

SAP ERP

CRM platforms

Microsoft Office

Job description

ITT Inc. in the United States is seeking an Inside Sales Representative to provide advanced support for account management, commercial operations, and customer engagement.

You will partner with Sales Leadership, third‑party representatives, and Customer Service to support growth, forecasting, quoting, contract review, and order management. The role emphasizes sales support, business analysis, strategic account management, and cross‑functional collaboration, with responsibilities spanning price