Strategic Inside Sales: Accounts, Renewals & Growth

Hexagon Manufacturing Intelligence; North Kingstown (RI); On-site; USD 50,000 - 70,000; Full time

Job summary

Hexagon Manufacturing Intelligence in North Kingstown is seeking an Inside Sales Representative to manage territories, accounts, and contracts in a customer-facing role. You will support retention, renewals, account growth, quoting, and contract activities while delivering an exceptional customer experience.

The successful candidate will build trusted relationships, respond promptly to customer needs, and collaborate with internal teams.

Qualifications

• Proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Previous inside-sales or account-management experience.
• CRM experience with relationship-building abilities.
• Ability to manage multiple accounts and territories.

Responsibilities

• Manage assigned customer territories, accounts, and contracts, maintaining strong relationships and consistent follow-through.
• Serve as a professional point of contact for customers and respond to customer requests and inquiries in a timely manner.
• Support customer retention, renewal, recovery, and account growth initiatives through proactive customer engagement and follow-up.
• Identify opportunities within assigned accounts and territories and support activities that contribute to sales growth and customer retention.
• Manage contract-related activities, including renewal support, customer follow-up, documentation, and coordination of next steps.
• Support quoting and sales administration activities, ensuring information is accurate, complete, and delivered to customers promptly.
• Maintain accurate customer and account information in CRM systems, including Salesforce when applicable.
• Use Microsoft Excel and Outlook to organize account activity, communicate with customers and internal stakeholders, and track follow-up.
• Collaborate with colleagues and internal stakeholders to resolve customer needs, coordinate account activities, and support sales objectives.
• Take ownership of assigned responsibilities while contributing to a small, collaborative team environment focused on mutual learning and growth.
• Adapt to complex products, systems, customer requirements, and changing priorities while maintaining a customer-centric approach.
• Work toward individual and team sales goals while maintaining professional, responsive, and relationship-focused customer interactions.

Skills

Excel

Outlook

CRM experience

Account management

Communication

Organizational skills

Multitasking

Tools

Salesforce

Job description

Hexagon Manufacturing Intelligence in North Kingstown is seeking an Inside Sales Representative to manage territories, accounts, and contracts in a customer-facing role. You will support retention, renewals, account growth, quoting, and contract activities while delivering an exceptional customer experience.

The successful candidate will build trusted relationships, respond promptly to customer needs, and collaborate with internal teams.