Strategic Inside Sales Specialist: Build Partnerships

Kratos Industries, LLC; Arvada (CO); On-site; USD 70,000 - 85,000; Full time

Job summary

Kratos Industries, LLC is seeking an Inside Sales Representative to advance opportunities, follow up on quotations, and secure purchase orders while maintaining CRM data and supporting order entry. The role requires strong communication, organization, and customer focus to drive the quotation-to-order process.

The position supports Kratos Outside Sales and Sales Engineers, coordinating with customers, distributors, contractors, and engineers to sustain momentum throughout the sales cycle and

Qualifications

• Associate degree or equivalent combination of education and experience.
• 3+ years of customer-facing experience in industrial/manufacturing environments.
• Ability to build customer relationships while managing multiple priorities.
• Excellent verbal, written, and interpersonal communication.
• Comfortable with proactive telephone follow-up.
• Able to manage multiple requests with accuracy and deadlines.
• Strong organizational skills and attention to detail.
• Experience using CRM and ERP systems; proficient with MS Office.

Responsibilities

• Proactively follow up on quotations to obtain purchase orders and project updates.
• Serve as a responsive resource throughout the sales cycle and escalate issues as needed.
• Maintain CRM data, update opportunities, contacts, and activities.
• Perform CRM audits and support process improvements.
• Enter customer orders into ERP and coordinate with cross-functional teams.
• Resolve commercial discrepancies and fulfill customer requests to avoid delays.
• Support sales personnel with communications, reporting, and project documentation.
• Contribute to special projects and continuous improvement initiatives.

Skills

Customer relationships

Communication

Multitasking

Phone follow-up

Organization

Time management

Education

Associate's degree in Business, Engineering, Supply Chain, or related field

Tools

CRM systems

ERP systems

Microsoft Office

Outlook

Job description

Kratos Industries, LLC is seeking an Inside Sales Representative to advance opportunities, follow up on quotations, and secure purchase orders while maintaining CRM data and supporting order entry. The role requires strong communication, organization, and customer focus to drive the quotation-to-order process.

The position supports Kratos Outside Sales and Sales Engineers, coordinating with customers, distributors, contractors, and engineers to sustain momentum throughout the sales cycle and