Strategic Inside Sales Specialist

BSC Industries, Inc; Kirby Corner (VT); On-site; USD 36,000 - 60,000; Full time

Job summary

BSC Industries, Inc. is seeking an Inside Sales Representative to support the Outside Sales team with proactive customer communication, timely quotes, and pricing guidance.

You will strengthen customer relationships and drive revenue through responsive service and product knowledge. Responsibilities include managing quotes, orders, returns, credits, and coordinating with internal teams to resolve issues in CRM/ERP systems.

Qualifications

• Proven ability to communicate clearly and build customer relationships.
• Strong problem-solving and negotiation skills for quoting and service.
• Ability to prioritize tasks and manage multiple requests efficiently.

Responsibilities

• Maintain proactive communication with strategic accounts and support quotes, orders, and requests.
• Recommend products and solutions, prepare timely quotes, assist with pricing and availability.
• Process orders, returns, and credits; coordinate with internal teams to resolve issues and maintain CRM/ERP records.
• Deliver prompt, professional customer service across channels and escalate when needed.
• Collaborate with Outside Sales to align strategies and share customer insights.

Skills

Communication

Relationship building

Problem solving

Prioritization

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Prophet 21

Job description

BSC Industries, Inc. is seeking an Inside Sales Representative to support the Outside Sales team with proactive customer communication, timely quotes, and pricing guidance.

You will strengthen customer relationships and drive revenue through responsive service and product knowledge. Responsibilities include managing quotes, orders, returns, credits, and coordinating with internal teams to resolve issues in CRM/ERP systems.