Strategic Corporate Accounts Leader

BSC Industries, Inc; Canton (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

BSC Industries, Inc. is seeking a Corporate Account Specialist to deepen growth with strategic customers and monetize program value. You will manage contracts, pricing, and commitments while coordinating with Sales, Operations, Purchasing, and Finance to deliver measurable value.

You will expand engagement across customer organizations, build relationship maps, and travel as needed for meetings, reviews, and industry events to strengthen partnerships and capitalize on opportunities.

Qualifications

• 5+ years of experience in sales, business development, key account management, strategic account management, or a related commercial role.
• Demonstrated experience managing customer relationships, commercial agreements, pricing discussions, program commitments, or contract expectations.
• Strong ability to build relationships across multiple levels of a customer organization, including executive leadership.
• Ability to identify, communicate, and monetize the value delivered through customer programs, including cost savings, service improvements, operational efficiencies, and risk reduction.
• Excellent sales, negotiation, communication, relationship‑management, and cross‑functional coordination skills.
• Commercially minded, with a solid understanding of contracts, pricing structures, account planning, supplier partnerships, and customer value drivers.
• Ability to manage multiple strategic customer relationships simultaneously, prioritizing effectively, and maintaining momentum on growth opportunities and open issues.
• Comfortable working in CRM/ERP systems to maintain accurate account records, contract history, opportunity pipelines, and relationship continuity.
• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, or a related field, or equivalent experience.
• Willingness to travel as needed for customer meetings, supplier discussions, business reviews, and industry events.

Responsibilities

• Own and grow strategic customer relationships, acting as a primary commercial point of contact for key accounts and contractual partnership discussions.
• Manage customer contracts, program commitments, pricing structures, terms, and service expectations while ensuring BSC delivers measurable value to the customer.
• Expand engagement with customer contacts across their organization, including operations, purchasing, engineering, finance, and executive leadership, to strengthen relationships and uncover additional opportunities.
• Identify, quantify, and communicate the value BSC programs deliver to customers, including cost savings, efficiency improvements, service reliability, risk reduction, and operational support.
• Develop and execute growth plans for strategic accounts, including relationship maps, opportunity pipelines, program reviews, and account strategies aligned with customer priorities.
• Partner with Sales, Operations, Purchasing, Finance, and leadership to align customer strategy, pricing, fulfillment, and program execution.
• Identify and leverage key strategic supplier relationships to support customer growth, improve solution offerings, and strengthen BSC’s competitive position.
• Serve as an escalation point for significant customer issues, coordinating cross-functionally to resolve concerns related to service, fulfillment, pricing, program performance, or contract expectations.
• Maintain accurate customer account records, contract history, opportunity pipelines, relationship maps, and open-item logs in CRM/ERP systems to support relationship continuity and growth planning.
• Track and report on customer relationship health, revenue growth, program performance, margin opportunities, open issues, and strategic account outcomes to senior leadership.
• Represent BSC Industries in customer meetings, business reviews, supplier discussions, industry events, and site visits to strengthen strategic partnerships.

Skills

Relationship-building

Negotiation

Cross-functional coordination

Sales

Education

Bachelor’s degree in Business, Sales, Marketing, Supply Chain, or related field

Tools

CRM/ERP systems

Job description

BSC Industries, Inc. is seeking a Corporate Account Specialist to deepen growth with strategic customers and monetize program value. You will manage contracts, pricing, and commitments while coordinating with Sales, Operations, Purchasing, and Finance to deliver measurable value.

You will expand engagement across customer organizations, build relationship maps, and travel as needed for meetings, reviews, and industry events to strengthen partnerships and capitalize on opportunities.