Strategic Inside Sales Pro - Fasteners & Solutions

ROBNET Fastener Supply; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Robnet Fasteners in Baltimore, MD is seeking an Inside Salesperson to engage directly with customers, understand their fastening needs, and offer product recommendations. This full-time on-site role requires coordinating with operations to ensure accurate fulfillment and timely quotes.

The ideal candidate will handle inbound inquiries, generate quotes, process orders, manage accounts, and build lasting customer relationships through clear communication by phone and email.

Qualifications

• Inside Sales experience including handling inbound inquiries and closing orders.
• Customer service and satisfaction skills with relationship-building ability.
• Lead generation experience to identify opportunities and follow up with prospects.
• Account management to grow existing customer base.
• Knowledge of industrial products or fasteners is beneficial.
• Strong written and verbal communication; comfortable with phone and email.
• CRM or sales management software familiarity.

Responsibilities

• Respond to inbound inquiries and understand customer fastening needs.
• Generate and qualify leads, prepare quotes, and process orders.
• Manage customer accounts and ensure timely, accurate fulfillment.
• Maintain relationships with existing customers and follow up on opportunities.
• Collaborate with operations and purchasing to confirm availability and substitutions.

Job description

Robnet Fasteners in Baltimore, MD is seeking an Inside Salesperson to engage directly with customers, understand their fastening needs, and offer product recommendations. This full-time on-site role requires coordinating with operations to ensure accurate fulfillment and timely quotes.

The ideal candidate will handle inbound inquiries, generate quotes, process orders, manage accounts, and build lasting customer relationships through clear communication by phone and email.