Strategic Inside Sales: Build Relationships & Close Orders

Triple-S Steel Holdings, Inc.; Farmington (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and development opportunities

Medical insurance

Dental insurance

Vision insurance

FSA

HSA

Commuter benefits

Long-term disability

Group life insurance

Job summary

Triple-S Steel is a family-owned business and one of the largest suppliers of structural steel products in the country. We are seeking a motivated Inside Sales representative to join our team.

The role involves selling and introducing the company to new and established clients, quoting customers and taking orders, and coordinating between operations and outside sales to meet customer expectations. Key duties include maintaining the customer database, entering and tracking orders, and ensuring

Qualifications

• Associate’s degree or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.

Responsibilities

• Maintain and expand the customer database.
• Attend sales group meetings.
• Capture accurate and complete information in the CRM.
• Quote and handle order execution from acceptance to completion.
• Coordinate between customer and traffic dispatcher to ensure on-time delivery of material.
• Communicate with customers regarding market information and collect feedback.
• Provide feedback on competitor pricing/equipment to Management.
• Establish and maintain relationships with new and existing customers.
• Manage a database of potential customers and contact them regularly for new opportunities.
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales.
• Make outbound sales calls to prospect new customers.
• Note suggestions or complaints and communicate to Quality/Operations.
• Use CRM to track important customer touches.
• Support the Quality System of the Company.

Skills

Customer relationship management

Quoting

Order entry

Communication skills

Teamwork

Problem solving

Multitasking

CRM Software

Education

Associate’s degree or equivalent

Tools

CRM Software

Word

Excel

Outlook

Typing

Number key

Job description

Triple-S Steel is a family-owned business and one of the largest suppliers of structural steel products in the country. We are seeking a motivated Inside Sales representative to join our team.

The role involves selling and introducing the company to new and established clients, quoting customers and taking orders, and coordinating between operations and outside sales to meet customer expectations. Key duties include maintaining the customer database, entering and tracking orders, and ensuring