Strategic Inside Sales Account Leader

State-Steel-of-South-Dakota; Sioux Falls (SD); On-site; USD 55,000 - 85,000; Full time

Job summary

State Steel of South Dakota is seeking an Inside Account Manager to generate revenue and gross margin by developing and maintaining a strong customer base. The role relies on relationship-based selling to meet steel needs while maximizing profitability, including pricing, negotiation, and heavy order entry and tracking.

The successful candidate will own customer accounts end-to-end, provide proactive problem resolution, and communicate clearly with customers throughout the sales process.

Qualifications

• Relationship-based selling experience with customers.
• Ability to manage customer needs from inquiry to order closure.

Responsibilities

• Build customer relationships to maximize territory growth.
• Understand customer needs and fulfill quality, delivery, paperwork and communication expectations.
• Own and resolve customer problems and inquiries through the sales process.
• Enter and track orders accurately and efficiently.
• Collaborate with sales management on significant inquiries to improve outcomes.
• Monitor territory goals and provide market feedback.
• Support other account managers as needed.

Skills

Relationship building

Negotiation

Pricing

Order entry

Problem solving

Customer orientation

Ownership mindset

Communication

Self-starter

Numerical ability

Education

Bachelors in Business Administration or related

Tools

Salesforce

SAP (coming)

Microsoft Office

Job description

State Steel of South Dakota is seeking an Inside Account Manager to generate revenue and gross margin by developing and maintaining a strong customer base. The role relies on relationship-based selling to meet steel needs while maximizing profitability, including pricing, negotiation, and heavy order entry and tracking.

The successful candidate will own customer accounts end-to-end, provide proactive problem resolution, and communicate clearly with customers throughout the sales process.