Strategic Inside Sales - Government Accounts Expert

The Heico Companies LLC; Prattville (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

BCBS Medical with company funded HSA

Dental plans

Vision plan

401K with company match

PTO & Tuition reimbursement

Company Paid Life Insurance

Paid parental leave

Job summary

Kinedyne LLC seeks an Inside Sales Account Executive for the Government Segment to drive profitable growth by aligning government customer needs with Defend product offerings. You will work with Marketing, outside Sales, and Customer Service to ensure a seamless customer experience and maintain CRM data accuracy.

Responsibilities include qualifying leads, expanding accounts, supporting MRO sales teams, and presenting product education and quotes.

Qualifications

• Post-high school education such as an associate degree or certification in professional sales.
• BA/BS university degree with concentration in Sales, Business or Marketing, preferred.
• Minimum of 24 months of demonstrated proficiency in government, military, or defense sales, preferred.
• A combination of years of experience, advanced education, and function-specific training and experience may be considered in lieu of the minimum education requirements.

Responsibilities

• Identify, qualify, and convert Government Segment leads to new sales opportunities.
• Maintain and grow existing Government Segment customer accounts by understanding their evolving needs and problems and aligning them with Kinedyne Defend solutions.
• Provide support to state/local/federal government MRO sales teams.
• Conduct and support product education, quoting and training for customer sales teams to enhance product knowledge and drive sales within state, local and federal customers.
• Adhere to documented sales procedures and contribute to the effectiveness of the Quality Management System (QMS).
• Maintain accurate and complete records in CRM systems to ensure traceability and data integrity.
• Support internal audits and corrective actions related to customer satisfaction and sales processes and initiate corrective actions related to customer complaints or product nonconformities.
• Partner with Marketing, outside Sales, and Customer Service to ensure seamless customer experience.
• Provide feedback on customer needs, product performance, and market trends to support continual improvement.
• Identify risks and opportunities in the sales process and elevate issues that may impact on customer satisfaction or product conformity.
• Participate in management reviews and contribute to the achievement of quality and sales objectives.
• May represent Kinedyne Defend at trade shows, customer events, and industry functions to promote brand awareness and gather market intelligence.
• Utilize business analytics tools such as Gov Spend and NSN Now to support new business growth and competitor pricing and information.
• Recommend changes to sales processes or documentation to improve quality and efficiency.
• Escalate unresolved customer issues to the Director, Sales-Government, Military, and Defense Segment or Quality Representative.
• Engage with Kinedyne Canada, international and commercial inside/outside sales team as needed for government specific requests and quotes or guidance.
• Approve and issue quotations within defined pricing thresholds.
• Negotiate standard terms and conditions with customers in accordance with Company policy and with review of Heico Legal.
• Create new customer accounts as needed.

Skills

Customer engagement

Negotiation

Analytical thinking

Education

Associate degree or professional sales certification

BA/BS in Sales, Business or Marketing preferred

24 months government/military/defense sales experience preferred

Tools

MS Word/Excel/PowerPoint/Teams/Outlook

CRM software (Salesforce, HubSpot, MS Dynamics, Monday.com)

ERP systems (Microsoft D365)

Job description

Kinedyne LLC seeks an Inside Sales Account Executive for the Government Segment to drive profitable growth by aligning government customer needs with Defend product offerings. You will work with Marketing, outside Sales, and Customer Service to ensure a seamless customer experience and maintain CRM data accuracy.

Responsibilities include qualifying leads, expanding accounts, supporting MRO sales teams, and presenting product education and quotes.