Strategic Inside Sales & Accounts Lead

Sterigenics; Oak Brook (IL); On-site; USD 63,000 - 95,000; Full time

Benefits offered by this job

Medical, Rx, Dental, Vision, Dis. Life

401(k) with company match

Paid holidays, vacation and sick time

Paid parental leave

Education assistance

Voluntary benefits: Critical Illness,

Employee Assistance Program (EAP)

Job summary

Sterigenics in Oak Brook, IL seeks an inside sales/account manager to own a portfolio of small accounts, serve as the main contact for commercial topics, and drive retention with upsell opportunities. You will respond to RFQs and manage pricing with defined guidelines.

Candidate should have 2–4 years in inside sales or account management, strong communication, and a commercial mindset. A hands-on, proactive approach is required.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2–4 years in inside sales or account management.
• Experience managing multiple small value accounts.
• Strong communication.
• High organization and follow‑up discipline.
• Commercial mindset (pricing, upsell).
• Ability to manage high volume of accounts.
• Proactive and responsive.

Responsibilities

• Own and manage a portfolio of small accounts.
• Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups).
• Drive retention and identify upsell opportunities.
• Respond to inbound RFQs and new small account leads.
• Manage pricing within defined guidelines.
• Follow up on quotes to convert into orders.
• Coordinate internally with operations, CS and finance.
• Resolve customer issues and support after-sales when needed.
• Keep CRM updated (pipeline, opportunities, pricing).
• Reactivate inactive or declining accounts.
• Support field sales by taking full ownership of transactional business.

Skills

Strong communication

Organization

Follow-up discipline

Commercial mindset

Upsell

Account management

Customer focus

Time management

Education

Bachelor’s degree or equivalent experience

Tools

CRM

Job description

Sterigenics in Oak Brook, IL seeks an inside sales/account manager to own a portfolio of small accounts, serve as the main contact for commercial topics, and drive retention with upsell opportunities. You will respond to RFQs and manage pricing with defined guidelines.

Candidate should have 2–4 years in inside sales or account management, strong communication, and a commercial mindset. A hands-on, proactive approach is required.