Strategic Inside Account Manager - B2B Valves & Actuation

FloWorks; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings Accounts

Employee Assistance Program

Job summary

Sunbelt Supply is seeking an Inside Account Manager to manage a portfolio of customer accounts. This role is crucial for driving customer satisfaction and retention while growing revenue through strategic account management.

The ideal candidate will have over 3 years of B2B sales or account management experience. Responsibilities include maintaining customer relationships, analyzing sales data, and collaborating with sales teams to ensure excellent service.

Qualifications

• 3+ years of experience in sales, account management, or customer service in a B2B environment.
• Proven ability to manage complex customer relationships and make independent business decisions.
• Strong analytical skills to interpret sales data and support pricing strategies.
• Excellent verbal and written communication skills.
• Experience in sizing and quoting pneumatic and electric actuators.

Responsibilities

• Serve as the lead point of contact for assigned customer accounts.
• Maintain and grow customer relationships through proactive communication.
• Analyze historical sales data to make informed pricing decisions.
• Resolve customer issues using discretion and knowledge of company policies.
• Collaborate with Outside Sales and Operations to deliver seamless customer service.

Skills

Sales experience

Account management

Customer service

Analytical skills

Communication skills

ERP systems

CRM systems

Pneumatic actuators

Electric actuators

PVF experience

Education

Bachelor’s degree in business

Bachelor’s degree in Communications

Tools

Epicor P21

Salesforce

Job description

Sunbelt Supply is seeking an Inside Account Manager to manage a portfolio of customer accounts. This role is crucial for driving customer satisfaction and retention while growing revenue through strategic account management.

The ideal candidate will have over 3 years of B2B sales or account management experience. Responsibilities include maintaining customer relationships, analyzing sales data, and collaborating with sales teams to ensure excellent service.