Strategic Industrial Accounts Manager

Great Lakes Industrial; Loves Park (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

Great Lakes Industrial is seeking an experienced Client Partnership Manager to manage and grow a portfolio of customer accounts within manufacturing and distribution. You will handle outbound and inbound outreach, qualify leads, and coordinate with cross-functional teams to drive revenue growth.

The role requires strong relationship skills, attention to detail, and the ability to manage multiple accounts while meeting deadlines. A Bachelor's degree and 5-7 years in related roles are preferred.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5-7 years in inside sales/account management/customer service or related sales support role.

Responsibilities

• Serve as strategic point of contact for a portfolio of key accounts.
• Grow assigned account revenue through outbound calls, emails and reviews.
• Develop and execute multi-year account plans with leadership.
• Respond promptly to inbound inquiries from marketing campaigns and inquiries.
• Qualify leads and route or convert per sales processes.
• Prepare quotes, proposals and pricing requests.
• Maintain accurate account records in Zoho CRM.
• Own resolution of complex account escalations.
• Monitor order patterns and address at-risk accounts to minimize churn.

Skills

Account management

Outbound calls

Email outreach

Relationship building

Lead qualification

Education

Bachelor's degree

Tools

Zoho CRM

ERP systems

Job description

Great Lakes Industrial is seeking an experienced Client Partnership Manager to manage and grow a portfolio of customer accounts within manufacturing and distribution. You will handle outbound and inbound outreach, qualify leads, and coordinate with cross-functional teams to drive revenue growth.

The role requires strong relationship skills, attention to detail, and the ability to manage multiple accounts while meeting deadlines. A Bachelor's degree and 5-7 years in related roles are preferred.