Strategic In-Store Programs Lead

Staples; Framingham (MA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Bonus plan and paid time off

Flexible work arrangements

401(k) plan with company match and ins

Associate store discount

Job summary

Staples is seeking a Sr. Program Specialist to partner with the Director of Merchandising & Program Management in driving in-store partnership programs from pilot to enterprise rollout.

You will analyze performance, coordinate cross-functional activities, and deliver actionable insights that influence business results. The role thrives in a fast-paced environment, requires strong data skills, and involves collaborating across teams to ensure programs launch smoothly and deliver measurable

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• 4+ years in program management or analytics in retail or multi-unit settings.
• Proficient with Excel and data analysis tools.
• Experience creating reports, scorecards, dashboards, and performance tracking.
• Strong written, verbal, and presentation skills.

Responsibilities

• Support end-to-end execution of strategic in-store partnership programs from pilot through enterprise rollout.
• Coordinate timelines, milestones, deliverables, and dependencies across internal stakeholders and external partners.
• Maintain operational playbooks, program documentation, and SOPs.
• Monitor store-level execution, identify risks, and propose solutions to improve program performance.
• Support onboarding and expansion for new and existing programs.
• Own recurring reporting, scorecards, dashboards, and KPI tracking across multiple programs.
• Analyze sales, margin, traffic, productivity, financial, and operational metrics.
• Develop business insights and recommendations to support leadership decisions.
• Partner with Finance and cross-functional teams to validate results and support business reviews.
• Assist with testing, evaluation, and implementation of process improvements.

Skills

Project management

Data analysis

Communication skills

Cross-functional collaboration

Organizational skills

Multi-tasking

Problem solving

Attention to detail

Education

Bachelor's degree in Business/Analytics/Operations

Equivalent work experience

Tools

Excel

Power BI

Tableau

Job description

Staples is seeking a Sr. Program Specialist to partner with the Director of Merchandising & Program Management in driving in-store partnership programs from pilot to enterprise rollout.

You will analyze performance, coordinate cross-functional activities, and deliver actionable insights that influence business results. The role thrives in a fast-paced environment, requires strong data skills, and involves collaborating across teams to ensure programs launch smoothly and deliver measurable