Senior In-Store Partnerships Programs Lead

Socket.dev; Framingham (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Bonus plan

Generous PTO

Flexible work hours

401(k) with company match

Medical, dental, vision insurance

Associate store discount

Job summary

Staples is seeking a Sr. Program Specialist to support the Director of Merchandising & Program Management in executing, reporting, and improving strategic in-store partnership programs across Staples stores.

You will coordinate cross-functional activities, analyze performance, and deliver actionable insights to drive business results in a fast-paced environment. The role emphasizes data-driven decision making, collaboration with internal teams and external partners, and ongoing process

Qualifications

• Bachelor's degree in Business, Analytics, Operations, Merchandising, or related field or equivalent work experience.
• 4+ years of experience in program management, business operations, merchandising support, analytics, or related roles within retail or multi-unit environments.
• Experience managing timelines, deliverables, and cross-functional initiatives.
• Strong proficiency with Excel and data analysis tools.
• Experience creating reports, scorecards, dashboards, and performance tracking tools.
• Strong written, verbal, and presentation skills.
• Ability to analyze data and provide recommendations that support business decisions.

Responsibilities

• Support end-to-end execution of strategic in-store partnership programs from pilot through enterprise rollout.
• Coordinate timelines, milestones, deliverables, and dependencies across internal and external stakeholders.
• Maintain operational playbooks, program documentation, and SOPs.
• Monitor store-level execution, identify risks, and propose solutions to improve performance.
• Assist onboarding and expansion efforts for new and existing programs.
• Own recurring reporting, scorecards, dashboards, and KPI tracking across multiple programs.
• Analyze sales, margin, traffic, productivity, financial, and operational metrics.
• Develop business insights and recommendations to support leadership decisions.
• Collaborate with Finance and cross-functional teams to validate results and support business reviews.
• Assist with testing, evaluation, and implementation of process improvements.

Skills

Project management

Data analysis

Cross-functional collaboration

Communication

Attention to detail

Problem solving

Multi-tasking

Education

Bachelor's degree in Business/Analytics/Operations

Tools

Excel

Power BI

Tableau

Job description

Staples is seeking a Sr. Program Specialist to support the Director of Merchandising & Program Management in executing, reporting, and improving strategic in-store partnership programs across Staples stores.

You will coordinate cross-functional activities, analyze performance, and deliver actionable insights to drive business results in a fast-paced environment. The role emphasizes data-driven decision making, collaboration with internal teams and external partners, and ongoing process