Strategic Implementation Lead

Jobtailor; Kentucky; On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking a senior operations professional to lead client program implementations and ensure a smooth transition to field operations and account management teams. You will present progress, manage plans, and coordinate resources to deliver projects on time.

The role requires strong leadership, excellent communication, and demonstrated ability to work in teams while upholding quality programs and organizational policies.

Qualifications

• Bachelor's degree preferred.
• Eight years of related experience or equivalent, including six years in office operations supervisory/management.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Leadership/management/motivational skills.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal and negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Complete implementation of client programs.
• Facilitate transition to field operations and account management colleagues at project end.
• Participate in oral presentations.
• Prepare and manage project plan through conclusion.
• Identify required resources.
• Assign duties/responsibilities to team participants.
• Communicate activity progress to involved parties.
• Resolve issues that arise.
• Distribute minutes of meetings timely and accurately.
• Responsible for smooth transition of program to permanent colleagues.
• Understand program design, processes, client expectations and partner relationships.
• Support the organization's policies and programs.
• Perform other duties as assigned.
• Support the organization's quality program(s).

Skills

Oral and written communication

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Presentation skills

Performance competencies

PC literacy

Education

Bachelor's degree from an accredited college or university

Tools

Microsoft Office

Job description

Jobtailor is seeking a senior operations professional to lead client program implementations and ensure a smooth transition to field operations and account management teams. You will present progress, manage plans, and coordinate resources to deliver projects on time.

The role requires strong leadership, excellent communication, and demonstrated ability to work in teams while upholding quality programs and organizational policies.