Tech Operations Strategy & Programs Lead

Jobtailor; California (MO); On-site; USD 120,000 - 170,000; Full time

Job summary

Jobtailor Lead Program Manager position seeks a strategic leader to define goals, deliverables, and schedules for complex projects aligned with company objectives. You will work with Product, Engineering, and Operations to drive operational strategy and improvements.

Experience in automation, AI, and scalable platform capabilities, plus budgeting, forecasting, ROI-focused business cases, and strong stakeholder communication are essential for success.

Qualifications

• Bachelor's degree and 5 years’ experience in project/program management, program operations, or related area.
• 7 years’ experience in project/program management or related area.
• 2 years’ supervisory experience.
• Strong analytical skills, including advanced SQL experience.
• Proven expertise in program and financial management, including budgeting, forecasting, and cost control across multiple projects.
• Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
• Demonstrated ability to lead complex programs using established program management frameworks and tools.
• Exceptional stakeholder management and communication skills to influence decisions and build consensus.
• Experience in risk assessment, mitigation planning, and performance monitoring to ensure program success.
• Ability to develop business cases with clear ROI and drive operational excellence through continuous improvement.

Responsibilities

• Lead program management activities, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
• Model and analyze strategic decisions for WFS supply chain strategy and advise the business accordingly.
• Identify opportunities to improve the speed, cost, and scale of the WFS business.
• Collaborate with Product, Engineering, and Business Operations to drive operational strategy and process improvements.
• Integrate automation, AI, or platform capabilities to improve efficiency.
• Oversee financial management, including budgeting, cost monitoring, and resource allocation across programs.
• Develop and maintain strong stakeholder relationships, communicating effectively to influence decisions and build consensus.

Skills

Program Management

Financial Management

Advanced SQL

Stakeholder Management

Risk Assessment

Education

Bachelor's degree (CS/IS/Engineering)

Tools

Program Management Frameworks

Project Management Tools

Job description

Jobtailor Lead Program Manager position seeks a strategic leader to define goals, deliverables, and schedules for complex projects aligned with company objectives. You will work with Product, Engineering, and Operations to drive operational strategy and improvements.

Experience in automation, AI, and scalable platform capabilities, plus budgeting, forecasting, ROI-focused business cases, and strong stakeholder communication are essential for success.