Strategic Implementation Consultant: Onboarding & Client Success

Automatic Data Processing, Inc.; Florida; Sur place; USD 75 000 - 115 000; Plein temps

Résumé du poste

ADP is seeking an Implementation Consultant II to deliver outstanding onboarding experiences for ADP product implementations, leveraging our top-ranked training programs and service guidelines to help clients maximize the value of their investment.

You will consult with clients, analyze existing systems, guide toward optimal solutions, build lasting relationships, and collaborate with ADP colleagues in sales and customer service to ensure timely, effective deployments.

Qualifications

• At least 3 years of experience in a client service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Responsabilités

• Consult with clients to deliver a comprehensive ADP solution.
• Guide and drive the client towards the best solution for their business needs.
• Analyze existing systems, interface requirements, business processes.
• Partner with clients to understand their business and related needs.
• Incorporate new processes, tools and approaches when recommending an ADP solution.
• Utilize broad knowledge to recommend solutions to the client when appropriate.
• Understand client business issues and concerns and recommend and implement appropriate solution.
• Build long term relationship and trust.
• Interact/collaborate with ADP associates in sales and customer service.
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise.

Connaissances

Client service

Business consulting

Analytical skills

Time management

Communication skills

Learning agility

Formation

Bachelor's degree or equivalent

Outils

Microsoft Office

Operating systems

Description du poste

ADP is seeking an Implementation Consultant II to deliver outstanding onboarding experiences for ADP product implementations, leveraging our top-ranked training programs and service guidelines to help clients maximize the value of their investment.

You will consult with clients, analyze existing systems, guide toward optimal solutions, build lasting relationships, and collaborate with ADP colleagues in sales and customer service to ensure timely, effective deployments.