Strategic HVAC Service Agreement Specialist

Carrier Global Corporation; Cleveland (OH); Hybrid; USD 79,000 - 158,000; Full time

Benefits offered by this job

Lucrative Commission Plan

Company Car Program

Technical Sales Training

Lead Generation Programs

Career development paths

Backed by global OEM resources

Job summary

Carrier Global Corporation is seeking a Commercial HVAC Service Agreement Sales Specialist in Ohio. The role focuses on growing recurring service agreements and engaging customers in the field, with a Columbus emphasis and coverage into Western PA and Northern WV.

You’ll build relationships, deliver solutions, and drive account growth. You will lead sales cycles, conduct needs assessments, and leverage Carrier’s tools to manage opportunities, while partnering with a local team backed by OEM

Qualifications

• High School Diploma or GED.
• 3+ years of commercial HVAC sales or related experience.
• Ability to lift 20 lbs., climb ladders/stairs, and work safely around rooftops.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer service agreements.
• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
• Develop proposals to address customer’s needs to close sales.
• Use CRM consistently to manage customer interactions, sales activities, account plans, opportunity strategy, pipeline quality, forecasting, and timely follow-up.
• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities. Collaborate with operations to deliver quality results on Service Agreements and resolve customer issues.
• Demonstrate high energy, resilience, accountability, and a strong commitment to meeting customer expectations and delivering on business commitments.

Skills

HVAC sales

Customer relationships

Sales presentations

Cross-functional collaboration

Education

High School Diploma or GED

Bachelor’s degree in Engineering, Construction, Facility Management, or Business

Tools

Salesforce

Job description

Carrier Global Corporation is seeking a Commercial HVAC Service Agreement Sales Specialist in Ohio. The role focuses on growing recurring service agreements and engaging customers in the field, with a Columbus emphasis and coverage into Western PA and Northern WV.

You’ll build relationships, deliver solutions, and drive account growth. You will lead sales cycles, conduct needs assessments, and leverage Carrier’s tools to manage opportunities, while partnering with a local team backed by OEM