Strategic HR Partner: Talent, Operations & Client Success

SBM Management Services, LP; Detroit (MI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP is seeking an experienced HR Business Partner to align workforce strategies with business objectives across client accounts. The role focuses on employee success initiatives, recruitment readiness, and collaborative operational improvements to drive performance.

The ideal candidate will partner with leadership to manage talent strategies, support workforce planning, and ensure engagement and accountability across functions.

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university, preferably in HR or Business Administration; or two to three years related experience and/or training; or equivalent combination.

Responsibilities

• Serve as a trusted HR/people partner for assigned teams, supporting workforce planning, performance management, and engagement.
• Collaborate with leadership to develop talent strategies that align with business objectives.
• Act as primary point of contact for high-value accounts, ensuring satisfaction, retention, and growth.
• Partner with cross-functional teams to resolve client issues, anticipate needs, and identify opportunities for added value.
• Develop and maintain strong relationships to support strategic objectives.
• Provide performance, staffing and turnover reporting and insights for key accounts.
• Identify and develop specific recruiting strategies to build an ongoing, ready pipeline of qualified candidates to meet the company clients hiring needs at all times
• Identify and implement process improvements to increase efficiency, effectiveness, and scalability.
• Partner with operations leadership to align resources, technology, and workflows with business needs.
• Analyze operational metrics and employee feedback to inform strategic decision-making.
• Monitor turnover metrics, review unfavorable trends, conduct root cause analysis and partner with HR Field and Operations to implement solutions.
• Provide visibility to HR, Operations and Leaders of any recruiting issues and elevate as needed
• Responsible for tracking open positions and maintaining positions in applicant tracking system
• Responsible for prescreening, interviewing, hiring and onboarding frontline employees
• Manage confidential information in relation to non-exempt employees
• Work alongside HR to effectively manage background, drug test and any other new hire approvals
• Trains management in interviewing and hiring process
• Conducts wage surveys within labor market to determine competitive wage rate.
• Coordinate job fairs or hiring events

Skills

Cross-functional collaboration

Effective communication

Organizational skills

Analytical mindset

Education

Bachelor's degree or equivalent

Job description

SBM Management Services, LP is seeking an experienced HR Business Partner to align workforce strategies with business objectives across client accounts. The role focuses on employee success initiatives, recruitment readiness, and collaborative operational improvements to drive performance.

The ideal candidate will partner with leadership to manage talent strategies, support workforce planning, and ensure engagement and accountability across functions.