Strategic HR Partner Lead – Customer Channels

Capital One; Richmond (VA); Sur place; USD 162 000 - 184 000; Plein temps

Résumé du poste

Capital One in Richmond, VA seeks a Senior Manager, HR Business Partner for Customer Channels to shape people strategy and partner with leadership to deliver HR solutions. You will drive workforce planning, succession, culture and belonging, engagement, and organizational design while advising on key people issues.

This role offers a fast-paced environment with competitive compensation. This position emphasizes collaboration across HR centers of excellence and delivering data-driven initiatives

Qualifications

• Strategic HR partnership with one or more business groups.
• Deliver HR solutions across people strategy, performance, and culture.
• Collaborate with HR leadership to plan and deliver HR programs.
• Serve as trusted advisor on people and organizational issues.
• Navigate fast-paced change and drive transformation.

Responsabilités

• Strategic workforce planning, including succession planning
• Proactive recruitment and retention strategies
• Organizational design and development
• Employment risk management, including employee relations strategies
• Data and trend analysis for strategic decisions
• Foundational Diversity, Inclusion and Belonging practices
• Collaborate with HR functions to attract, retain and motivate talent
• Coach leaders on leadership, teamwork and organizational design
• Develop data-driven, innovative HR solutions
• Lead Card Channels-wide HR project work

Connaissances

HR partnership

People strategy

Talent management

Performance management

Workforce planning

Employee relations

Diversity & Belonging

People analytics

Coaching

Change management

Formation

Bachelor's Degree

MBA

HR Certification

Description du poste

Capital One in Richmond, VA seeks a Senior Manager, HR Business Partner for Customer Channels to shape people strategy and partner with leadership to deliver HR solutions. You will drive workforce planning, succession, culture and belonging, engagement, and organizational design while advising on key people issues.

This role offers a fast-paced environment with competitive compensation. This position emphasizes collaboration across HR centers of excellence and delivering data-driven initiatives