Strategic HR & Operations Coordinator

ADP, Inc.; San Francisco (CA); On-site; USD 3,444,000 - 4,271,000; Full time

Job summary

Bernal Heights Neighborhood Center (BHNC) is seeking an HR & Operations Coordinator in San Francisco to provide administrative, HR, and systems support. You will partner with the HR & Operations Manager to manage confidential records, payroll changes, benefits, compliance, and office operations in a fast-paced nonprofit setting.

The role requires strong organizational skills, discretion, and the ability to handle multiple deadlines while collaborating with staff, vendors, and partners.

Qualifications

• Associate's degree, bachelor's degree, HR certificate, or equivalent combination of education and relevant experience preferred.
• Two or more years of administrative, human resources, operations, office management, or related experience preferred.
• Experience working with confidential employee or organizational records strongly preferred.
• Experience in a nonprofit, community-based organization, or similarly dynamic work environment is desirable.
• HR, payroll, benefits, recruitment, or compliance administration experience is highly desirable.

Responsibilities

• Maintain accurate, confidential, audit-ready personnel files, HR records, and employee information in ADP and other HR systems.
• Coordinate administrative aspects of recruitment, onboarding, employee changes, performance reviews, training, and offboarding, including scheduling, documentation, background checks, and follow-up.
• Maintain HR calendars and tracking systems for evaluations, certifications, required trainings, benefits, leaves, and other employee-related deadlines.
• Prepare routine HR documentation and reports and follow up with employees and supervisors regarding outstanding requirements.
• Provide confidential administrative support for employee relations, investigations, grievances, and performance management matters as directed by the HR & Operations Manager.
• Support administration of employee benefits, open enrollment, leaves, Workers' Compensation, return-to-work processes, and related employee documentation.
• Coordinate employee and payroll changes with the HR & Operations Manager and Finance, maintaining accurate supporting documentation.
• Maintain required Federal, California, and San Francisco employment postings, compliance calendars, safety records, and documentation.
• Support HR and compliance audits, including personnel, wage-and-hour, benefits, Workers' Compensation, OSHA, IIPP, and Workplace Violence Prevention records.
• Track deadlines, missing documentation, and potential compliance issues and promptly elevate them to the HR & Operations Manager.
• Coordinate day-to-day office operations, including supplies, facilities requests, IT and telecommunications needs, equipment, mail, and administrative systems.
• Maintain organized operational records, including vendor information, contracts, certificates of insurance, warranties, and other organizational documentation.
• Coordinate with vendors and staff to ensure operational and facilities issues are addressed and resolved timely.
• Support front desk and other administrative operations as needed.
• Coordinate administrative and logistical aspects of community room rentals, including scheduling, agreements, documentation, and internal coordination.
• Provide logistical and administrative support for major organizational activities and events, including Fiesta on the Hill, membership activities, open houses, staff events, and other organizational initiatives.
• Coordinate vendors, supplies, schedules, and other event-related logistics as assigned.
• Use Asana and other organizational systems to manage projects, recurring responsibilities, deadlines, and follow-up.
• Maintain departmental calendars, task lists, checklists, templates, standard operating procedures, and tracking systems.
• Provide regular status updates to the HR & Operations Manager regarding deadlines, outstanding tasks, and unresolved issues.
• Identify opportunities to improve administrative systems, recordkeeping, and workflow efficiency.
• Complete special projects and other duties as assigned.

Skills

Organizational skills

Multi-tasking

Confidentiality

Communication

Independent work

Education

Associate's degree

Bachelor's degree

HR certificate

2+ years HR/administrative experience

Tools

Google Workspace

Microsoft Word/Excel

ADP/HRIS

Asana

Zoom & Slack

Job description

Bernal Heights Neighborhood Center (BHNC) is seeking an HR & Operations Coordinator in San Francisco to provide administrative, HR, and systems support. You will partner with the HR & Operations Manager to manage confidential records, payroll changes, benefits, compliance, and office operations in a fast-paced nonprofit setting.

The role requires strong organizational skills, discretion, and the ability to handle multiple deadlines while collaborating with staff, vendors, and partners.