Strategic Hotel Sales Manager

Highgate; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

The Complex Sales Manager at Highgate Hotels in Las Vegas leads account development and direct sales for assigned market segments to maximize hotel revenues. You will solicit new business, close inquiries and build long-term relationships with clients.

Responsibilities include attending HHBR, understanding hotel operations, enforcing sales policies, meeting or exceeding targets, and managing department activities within budget.

Qualifications

• High school diploma or equivalent required.
• College coursework in related field helpful.
• Must be skilled in Windows, company approved spreadsheets and word processing.
• Must be able to multitask and prioritize departmental functions to meet deadlines.

Responsibilities

• Attend daily Highgate Hotel Business Review (HHBR) meeting.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and SOPs, and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Operate the Sales Department within established sales expense budget.
• Participate in required M.O.D. and Saturday office coverage as scheduled.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Abide by Prime Selling Time (PST).
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
• Entertain clients.
• Handle inquiries as part of Inquiry Day Program.

Skills

Communication skills

Multitasking

Attention to detail

Customer service

Education

High School diploma or equivalent

College coursework helpful

Tools

Windows

Spreadsheets

Word processing

Job description

The Complex Sales Manager at Highgate Hotels in Las Vegas leads account development and direct sales for assigned market segments to maximize hotel revenues. You will solicit new business, close inquiries and build long-term relationships with clients.

Responsibilities include attending HHBR, understanding hotel operations, enforcing sales policies, meeting or exceeding targets, and managing department activities within budget.