Strategic Sales Manager - Luxury Hotels & Accounts

Highgate; New York (NY); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer/

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Jury duty leave

Descripción de la vacante

Highgate Hotels is seeking a Sales Manager to solicit and manage accounts in our market. You will prospect and close on new business, deepen relationships, and drive hotel revenue through effective account management.

You will collaborate with operations, policies and SOPs, attend HHBR meetings, and uphold Highgate standards while achieving goals and maintaining client relationships across tourism and corporate segments.

Formación

• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Must be skilled in Windows, Company approved spreadsheets and word processing.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Effective communication with all levels of employees and guests.

Responsabilidades

• Attend daily Highgate Hotel Business Review (HHBR) meeting.
• Develop knowledge of hotel operations including Food and Beverage, Guest Services and Reservations.
• Develop knowledge of company sales policies and SOPs and ensure adherence.
• Meet or exceed set goals.
• Operate the Sales Department within the sales expense budget.
• Participate in required M.O.D. and Saturday office coverage.
• Initiate and follow up on leads.
• Maintain an active sales solicitation program.
• Monitor top accounts and evaluate market trends.
• Regularly contact accounts based on Account Coverage Program frequencies.
• Meet or exceed sales call goals as assigned by the Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in promotions relating to direct sales segments.
• Prepare required reports in a timely manner.
• Know Highgate Hotel sales policies and selling techniques to maximize occupancy and ADR.
• Perform site inspections with clients to highlight property features.
• Use the property’s sales management system to manage business and reports.
• Meet and greet onsite contacts.
• Maintain regular attendance per Highgate standards.
• Maintain professional appearance and nametags.
• Contribute to problem solving and confidentiality of information.

Conocimientos

Hotel sales experience

Customer service

Communication skills

MS Office

Educación

High School diploma

College coursework in related field

Herramientas

Sales management system

Descripción del empleo

Highgate Hotels is seeking a Sales Manager to solicit and manage accounts in our market. You will prospect and close on new business, deepen relationships, and drive hotel revenue through effective account management.

You will collaborate with operations, policies and SOPs, attend HHBR meetings, and uphold Highgate standards while achieving goals and maintaining client relationships across tourism and corporate segments.