Strategic Hospitality Sales & Catering Lead

SHIVE SHAKTI LLC; Covington (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

SHIVE SHAKTI LLC seeks an experienced hotel sales professional to drive SMERF and wedding room blocks, and to manage all meeting room events. The role collaborates with the Director of Sales to develop and execute a targeted sales plan for SMERF markets, sports teams, and fraternal groups.

Responsibilities include responding to RFPs within 24 hours, maintaining CRM records, and building long-term relationships with venues and clients to maximize room and catering revenue.

Qualifications

• Direct hospitality or hotel sales and catering experience in full service hotels (minimum 2 years).
• Excellent verbal and written communication skills.
• Ability to work as a team player with excellent guest relations skills.
• College degree and/or equivalent sales experience.
• Demonstrated ability to influence customers and provide excellent service.

Responsibilities

• Actively solicits new business opportunities through prospective customers.
• Responds to RFPs and in-bound inquiries within 24 hours of receipt and in accordance with established corporate guidelines.
• Manages SMERF and wedding room blocks, including contracts, rooming lists, pickup monitoring, cutoff dates, and attrition.
• Develops long-term relationships with venues, clients, organizations, and potential clients by maintaining disciplined verbal and written communications.
• Quote pricing, meeting with clients and hotel department managers to plan function details, space requirements, food service and decor.
• Maintain detailed information of all sales activity in the property's CRM system.
• Conducts site tours and is available on-site for weekend events as business requires.
• Attend and/or lead weekly sales/operations meetings; Complete daily/weekly and monthly sales call reports.
• Resolve guest complaints within scope of authority, otherwise refer the matter to the Director of Sales.

Skills

Verbal communication

Written communication

Guest relations

Team player

Sales experience

Education

College degree or equivalent sales experience

Job description

SHIVE SHAKTI LLC seeks an experienced hotel sales professional to drive SMERF and wedding room blocks, and to manage all meeting room events. The role collaborates with the Director of Sales to develop and execute a targeted sales plan for SMERF markets, sports teams, and fraternal groups.

Responsibilities include responding to RFPs within 24 hours, maintaining CRM records, and building long-term relationships with venues and clients to maximize room and catering revenue.