Strategic Healthcare Staffing Coordinator — Client & Field Support

Cross Country Healthcare, Inc.; Boca Raton (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company equipment provided

Medical Insurance

Tuition Assistance

Job summary

Cross Country Healthcare, Inc. seeks a Staffing Coordinator to deliver top-tier customer service to field staff, suppliers, and client facilities.

You will manage staffing activities, coordinate assignments, and communicate updates across platforms to ensure smooth operations.

The role supports healthcare staffing solutions and requires 1-2 years in staffing, strong Outlook skills, and a diploma.

Qualifications

• 1-2 years' experience, preferable in the staffing industry.
• Proficient with Microsoft Outlook. Database and/or automated program experience a plus
• Previous healthcare and/or call center experience preferred
• Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Responsibilities

• Provide first level support to field staff, approved suppliers, and facility customers
• Operate efficiently and effectively with a sense of urgency to carry out tasks; on an individual and in a team setting
• Partner with clients to determine staffing requirements
• Offer assignments at client facilities to qualified field staff or approved suppliers.
• Manage all staffing activities between field staff or approved suppliers and clients by calling, emailing, and utilizing other staffing platforms and tools
• Manage open orders and fill open shifts with qualified staff
• Communicate all updates in a timely manner to field staff or approved supplier and facility customers
• Remain aware of discrepancies in staffing schedule and report patterns to the managers and/or local office as necessary
• Develop and foster excellent relationships between clients and field personnel.
• Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence.
• Perform all other duties as assigned by management.

Job description

Cross Country Healthcare, Inc. seeks a Staffing Coordinator to deliver top-tier customer service to field staff, suppliers, and client facilities.

You will manage staffing activities, coordinate assignments, and communicate updates across platforms to ensure smooth operations.

The role supports healthcare staffing solutions and requires 1-2 years in staffing, strong Outlook skills, and a diploma.