Healthcare Staffing Coordinator: Client & Field Support

Cross Country Healthcare, Inc.; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Wellness program through Burnalong

Company equipment provided

Job summary

Cross Country Healthcare, Inc. is seeking a Staffing Coordinator to deliver exceptional service to field staff, suppliers and client facilities within a fast-paced healthcare staffing environment. You will coordinate staffing requests, manage orders, and support scheduling across client sites and partner vendors.

The role emphasizes building strong relationships, communicating updates promptly, and maintaining operational efficiency while upholding Cross Country's reputation for excellence.

Qualifications

• 1-2 years' experience, preferable in the staffing industry.
• Proficient with Microsoft Outlook. Database and/or automated program experience a plus
• Previous healthcare and/or call center experience preferred
• Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Responsibilities

• Provide first level support to field staff, approved suppliers, and facility customers
• Operate efficiently and effectively with a sense of urgency to carry out tasks; on an individual and in a team setting
• Partner with clients to determine staffing requirements
• Offer assignments at client facilities to qualified field staff or approved suppliers.
• Manage all staffing activities between field staff or approved suppliers and clients by calling, emailing, and utilizing other staffing platforms and tools
• Manage open orders and fill open shifts with qualified staff
• Communicate all updates in a timely manner to field staff or approved supplier and facility customers
• Remain aware of discrepancies in staffing schedule and report patterns to the managers and/or local office as necessary
• Develop and foster excellent relationships between clients and field personnel.
• Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence.

Skills

Microsoft Outlook

Database experience

Call center experience

Education

High school diploma or equivalent

Job description

Cross Country Healthcare, Inc. is seeking a Staffing Coordinator to deliver exceptional service to field staff, suppliers and client facilities within a fast-paced healthcare staffing environment. You will coordinate staffing requests, manage orders, and support scheduling across client sites and partner vendors.

The role emphasizes building strong relationships, communicating updates promptly, and maintaining operational efficiency while upholding Cross Country's reputation for excellence.