National Accounts Manager, Healthcare Client Solutions

ZELIS; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

ZELIS is seeking an Account Manager in Atlanta, GA to support the management of national payer accounts. This role involves partnering closely with internal teams and clients, troubleshooting issues, and ensuring adherence to best practices in client relationship management.

The ideal candidate will have experience in healthcare, strong interpersonal skills, and proficiency in Excel. The position requires occasional travel within the United States, but this should not exceed 15%.

Qualifications

• 1-3 years of experience in healthcare in a client-facing role.
• Strong interpersonal skills to build rapport with clients.
• Solid analytical and project management skills.
• Ability to communicate clearly with clients and stakeholders.

Responsibilities

• Support the management of a large national payer account.
• Align with Operations and IT for project deliverables.
• Troubleshoot operational and IT issues.
• Monitor internal reporting and identify savings opportunities.
• Handle escalated client issues and interactions.
• Partner with Director for presentations and client meetings.

Skills

Client relationship management

Project management

Interpersonal skills

Analytical skills

Multi-tasking

Excel proficiency

SalesForce.com experience

Education

BS Degree (preferred)

Tools

SalesForce.com

MS Suite products

Job description

ZELIS is seeking an Account Manager in Atlanta, GA to support the management of national payer accounts. This role involves partnering closely with internal teams and clients, troubleshooting issues, and ensuring adherence to best practices in client relationship management.

The ideal candidate will have experience in healthcare, strong interpersonal skills, and proficiency in Excel. The position requires occasional travel within the United States, but this should not exceed 15%.