Strategic Healthcare Account Manager

Surgical Instrument Service Company (SIS); Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Surgical Instrument Service Company (SIS) is seeking an Account Manager to act as the primary liaison with assigned healthcare facilities. You will nurture hospital relationships, coordinate repairs and services, and deliver education and consultative support to improve customer outcomes and expand SIS services.

You will lead conversations on training, service offerings, and contract performance while coordinating with internal teams to ensure accurate orders, timely repairs, and high customer

Qualifications

• Requirements include reliable vehicle, ability to work independently, strong communication and interpersonal skills, willingness to take on increasing responsibility, proficiency with computer, tablet and smartphone technologies, and ability to lift up to 20 pounds.

Responsibilities

• Manage and strengthen relationships with hospital staff (SPD, OR, Endoscopy, Materials Management, leadership) and communicate SIS needs and services.
• Coordinate repair pickups, deliveries, loaners, on-site visits, and related logistics; track orders and provide updates to customers.

Job description

Surgical Instrument Service Company (SIS) is seeking an Account Manager to act as the primary liaison with assigned healthcare facilities. You will nurture hospital relationships, coordinate repairs and services, and deliver education and consultative support to improve customer outcomes and expand SIS services.

You will lead conversations on training, service offerings, and contract performance while coordinating with internal teams to ensure accurate orders, timely repairs, and high customer