Sterile Processing & Client Relations Leader

Surgical Solutions; Chesterfield (MO); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Paid time off

Retirement plan

Annual bonus

Job summary

Surgical Solutions in the United States is seeking an Account Manager to lead our managed services partnership with hospitals, overseeing day-to-day operations, team performance, and client relationships. You will report to the Regional Director of Operations, drive operational excellence, ensure contract commitments, and support site implementations while advancing digital tools such as the SCMP.

Travel up to 90% within the region is required, with strong analytical, communication, and

Qualifications

• 3–5 years of experience in Operating Room and/or Sterile Processing or equivalent.
• Bachelor's degree preferred and CRCST certification required.

Responsibilities

• Build and maintain relationships with hospital administration and OR staff.
• Lead field teams and ensure adherence to policies and KPIs.
• Manage regional operations, staffing, and contract commitments.
• Drive digital adoption of SCMP and analyze data for staffing decisions.

Skills

Analytical skills

Excellent communication

Interpersonal skills

Leadership

Education

Bachelor's degree preferred

CRCST certification required

CER certification a plus

Tools

ERP systems

Microsoft Office Suite

Job description

Surgical Solutions in the United States is seeking an Account Manager to lead our managed services partnership with hospitals, overseeing day-to-day operations, team performance, and client relationships. You will report to the Regional Director of Operations, drive operational excellence, ensure contract commitments, and support site implementations while advancing digital tools such as the SCMP.

Travel up to 90% within the region is required, with strong analytical, communication, and