Strategic Health Plan Account Manager (Hybrid)

Avera-Healt; Sioux Falls (SD); Hybrid; USD 64,000 - 96,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching up to 5%

Career development & mentorship

Equal Opportunity Employer

Job summary

Avera Health Plans in Sioux Falls is seeking an experienced Account Manager to develop and manage relationships with groups and their agents. You will drive member growth and retention, oversee onboarding and renewal processes, and coordinate with internal teams to resolve eligibility, claims, and billing issues.

The role emphasizes strategic account planning, strong communication, and a focus on customer satisfaction within a hybrid work arrangement after on-site integration.

Qualifications

• Strong account management and relationship-building skills.
• Ability to develop and execute business plans for key accounts.
• Experience supporting large employer groups and renewals.

Responsibilities

• Meet or exceed production towards membership goals.
• Develop and manage business plans for key accounts.
• Build strong relationships with groups and their agents.
• Oversee onboarding and renewal processes for large employer groups.
• Negotiate with Risk Management/Underwriters during renewals.
• Coordinate with internal departments to resolve eligibility, claims and billing issues.

Skills

Account management

Relationship building

Renewals

Education

Bachelor's

Job description

Avera Health Plans in Sioux Falls is seeking an experienced Account Manager to develop and manage relationships with groups and their agents. You will drive member growth and retention, oversee onboarding and renewal processes, and coordinate with internal teams to resolve eligibility, claims, and billing issues.

The role emphasizes strategic account planning, strong communication, and a focus on customer satisfaction within a hybrid work arrangement after on-site integration.