Strategic Health Plan Account Manager

Evolent Health LLC; United States; Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Benefits package

Job summary

Evolent Health LLC is seeking a Client/Account Manager in the United States to strategically support an assigned book of business, focusing on relationship growth, retention, and customer goals. The role requires engaging with executives, including C-level leaders, and leveraging data-driven meetings to drive value.

You will proactively manage contracts, ensure SLA performance, optimize rates/savings, and collaborate with internal SMEs. Some travel to client sites is required annually.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1+ years in client or account management roles.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level
• 2+ years broad-based Health Plan experience.
• Exceptional emotional intelligence and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity.

Responsibilities

• Support an assigned book of business to achieve objectives, including relationship, growth, retention, and customer goals.
• Manage risks and develop opportunities associated with current clients.
• Cultivate productive, trusted relationships with key executives – including C-level and other stakeholders.
• Utilize data-driven resources to run efficient client meetings and sessions with SME teams.
• Lead regular partnership reviews and ensure contract performance and value.
• Travel once a year for a team onsite (usually 2–3 days).

Skills

Relationship building

Account management

Communication

C-level engagement

Emotional intelligence

Problem solving

Education

Bachelor's degree or equivalent work experience

Job description

Evolent Health LLC is seeking a Client/Account Manager in the United States to strategically support an assigned book of business, focusing on relationship growth, retention, and customer goals. The role requires engaging with executives, including C-level leaders, and leveraging data-driven meetings to drive value.

You will proactively manage contracts, ensure SLA performance, optimize rates/savings, and collaborate with internal SMEs. Some travel to client sites is required annually.