Strategic Health Payer Partner - AI SaaS, Equity

Onos Health Inc.; San Francisco (CA); Hybrid; USD 160,000 - 180,000; Full time

Benefits offered by this job

Hybrid in-office

Flexible vacation

Parental leave

Comprehensive benefits

Commuter benefits

401(k)

Equity stake

Mentorship

Ground-floor opportunity

Team events

Equipment provided

Lunches in office

Job summary

Onos Health is seeking a Strategic Account Manager to own payer relationships and translate client needs into actionable product and operational outcomes. This role sits in San Francisco, with hybrid in-office work and equity as a key benefit.

You will partner with product and operations to maximize value for health plan customers, shape how we deliver value, and help scale the account function while maintaining a personal touch with clients.

Qualifications

• 3–6 years of experience in strategic account management, product management, or client services.
• Bonus if you have 1–2 years of management consulting experience.
• Direct experience with healthcare payers, whether at a health plan or managing payer clients as a vendor or partner.
• Familiarity with payer data, health plan workflows, or value-based care programs.
• Experience with AI-enabled products or technical SaaS platforms.
• Ability to thrive in a startup or fast-paced environment with ambiguity and structure.

Responsibilities

• Lead strategic payer relationships as the day-to-day advisor for a portfolio of health plan customers.
• Collaborate cross-functionally with product and operations to maximize payer value.
• Voice of the customer by bringing feedback and friction points to the team and driving resolutions.
• Drive account initiatives from kickoff to delivery with clear ownership.
• Help scale the account function by building processes, playbooks, and operating rhythms.
• Be adaptable as the team grows and take on evolving duties.

Skills

Strategic account management

Product management

Client services

Healthcare payer domain

AI-enabled products

SaaS platforms

Job description

Onos Health is seeking a Strategic Account Manager to own payer relationships and translate client needs into actionable product and operational outcomes. This role sits in San Francisco, with hybrid in-office work and equity as a key benefit.

You will partner with product and operations to maximize value for health plan customers, shape how we deliver value, and help scale the account function while maintaining a personal touch with clients.