Strategic Growth & Revenue Cycle Analyst

Duke Clinical Research Institute; Durham (NC); Presencial; USD 90.000 - 120.000; Tempo integral

Resumo da vaga

Duke Health Technology Solutions is hiring an Application Analyst III in Durham, NC, to support revenue cycle IT and strategic AI initiatives. You will partner with MSO growth, clinical operations, and service-line expansion teams to drive scalable IT solutions and readiness for new market opportunities.

The role requires strong project coordination, healthcare operations knowledge, and excellent communication.

Qualificações

• Bachelor's degree in a related field.
• 5+ years in healthcare operations, revenue cycle, clinical operations, project management, consulting, or business process improvement.
• Experience coordinating cross-functional initiatives with multiple stakeholders.
• Working knowledge of healthcare operations, clinical workflows, and revenue cycle functions.
• Strong project coordination, organizational, analytical, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to analyze workflows, identify gaps, and support scalable solutions.
• Proficiency with Microsoft Office applications and project tracking tools.
• Ability to work independently and manage multiple deadlines in a dynamic environment.

Responsabilidades

• Support MSO setup, optimization, and expansion by standardizing processes, workflows, and implementation plans.
• Coordinate project deliverables across operational, revenue cycle, clinical, virtual care, and digital workstreams, including AI & automation efforts.
• Partner with DHTS leaders and SMEs to gather requirements, establish timelines, and monitor progress.
• Track dependencies, risks, issues, and action items; escalate when needed.
• Facilitate meetings, working sessions, and status updates to maintain stakeholder alignment.
• Develop and maintain project documentation, including work plans, status reports, process maps, meeting notes, and deliverable trackers.
• Assess current-state workflows and support future-state process designs that improve efficiency, scalability, and consistency.
• Coordinate readiness activities for new market growth, service line expansion, onboarding, and implementation.
• Support virtual care expansion to increase access and broaden Duke Health reach.
• Advance digital enablement strategies that strengthen service lines and growth readiness.
• Collaborate with leaders to define success metrics, monitor performance, and support continuous improvement.
• Serve as a liaison across departments to promote clear communication, accountability, and timely execution.

Conhecimentos

Project coordination

Analytical thinking

Communication skills

Cross-functional collaboration

Microsoft Office

Formação

Bachelor's degree in business, healthcare administration, public health, nursing, finance, or related field

Ferramentas

EHR systems

Practice management software

Revenue cycle platforms

Descrição da vaga

Duke Health Technology Solutions is hiring an Application Analyst III in Durham, NC, to support revenue cycle IT and strategic AI initiatives. You will partner with MSO growth, clinical operations, and service-line expansion teams to drive scalable IT solutions and readiness for new market opportunities.

The role requires strong project coordination, healthcare operations knowledge, and excellent communication.