Application Analyst III - Growth & Digital Enablement

Duke Health; Durham (NC); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Duke Health Technology Solutions seeks an Application Analyst III to provide revenue cycle-focused technical, analytical, and project coordination support for MSO development and new opportunity/pipeline management. This role supports AI and automation initiatives to improve clinical documentation, PSV deployment, and overall financial outcomes.

The position partners with internal and external stakeholders to define requirements, manage milestones, and drive scalable growth and expansion across

Qualifikationen

• Bachelor's degree in business, healthcare administration, public health, nursing, finance, or a related field.
• Five or more years of experience in healthcare operations, revenue cycle, clinical operations, project management, consulting, or business process improvement.
• Experience coordinating cross-functional initiatives with multiple stakeholder groups and competing priorities.
• Working knowledge of healthcare operations, clinical workflows, and revenue cycle functions.
• Strong project coordination, organizational, analytical, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to analyze workflows, identify gaps, and support scalable solutions.
• Proficiency with Microsoft Office applications and project tracking tools.
• Ability to work independently and manage multiple deadlines in a dynamic environment.

Aufgaben

• Support MSO setup, optimization, and expansion by standardizing processes, workflows, and implementation plans.
• Coordinate project deliverables across operational, revenue cycle, clinical, virtual care, and digital workstreams, including identified AI & automation efforts.
• Partner with DHTS leaders and subject matter experts to gather requirements, establish timelines, and monitor progress.
• Track dependencies, risks, issues, and action items; escalated barriers that may affect timelines or outcomes.
• Facilitate meetings, working sessions, and status updates to maintain stakeholder alignment.
• Develop and maintain project documentation, including work plans, status reports, process maps, meeting notes, and deliverable trackers.
• Assess current-state workflows and support future-state process designs that improve efficiency, scalability, and consistency.
• Coordinate readiness activities for new market growth, service line expansion, onboarding, and implementation.
• Support virtual care expansion to increase access, extend Duke Health's reach, and help attain additional covered lives.
• Advance digital enablement strategies that strengthen existing Duke Health service lines and support growth readiness.
• Collaborate with leaders to define success metrics, monitor performance, and support continuous improvement.
• Serve as a liaison across departments to promote clear communication, accountability, and timely execution.

Kenntnisse

Five or more years of experience in

Cross-functional coordination

Healthcare operations knowledge

Project coordination

Analytical problem solving

Written, verbal, interpersonal skills

Workflow analysis

Office software proficiency

Independent work ethic

Ausbildung

Bachelor's degree in business, healthcare administration, public health, nursing, finance, or a related field

Tools

Microsoft Office

Project tracking tools

Jobbeschreibung

Duke Health Technology Solutions seeks an Application Analyst III to provide revenue cycle-focused technical, analytical, and project coordination support for MSO development and new opportunity/pipeline management. This role supports AI and automation initiatives to improve clinical documentation, PSV deployment, and overall financial outcomes.

The position partners with internal and external stakeholders to define requirements, manage milestones, and drive scalable growth and expansion across