Strategic Growth & Retention Director

ABM industries; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries is seeking an Account Manager in Texas to lead expansion within an established portfolio. You will manage rebids, drive growth in strategic accounts, and build partnerships with high-value targets across cross-functional teams.

The role requires a strategic mindset, strong relationship skills, and the ability to collaborate with operations, finance, and leadership to deliver client value.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in account management, sales, or business development.
• Proven track record of managing rebids and growing existing accounts.
• Experience working cross-functionally with operations or service delivery teams.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Rebids & Retention – lead rebid strategy and retention efforts for eligible accounts.
• Create and drive strategy for rebids in Neutral or Less Confident segments.
• Interact with prioritized accounts and cross-functional teams to position ABM values.
• Support rebid processes and develop year-prior strategies for at-risk accounts to protect revenue.
• Partner with operations, finance, and leadership to develop compelling, value-based proposals.
• Drive revenue growth within designated strategic accounts through targeted opportunity identification and pursuit.
• Engage multiple decision-makers to expand onsite relationships and ABM value.
• Align solutions with client business objectives to create long-term value.

Skills

Relationship building

Negotiation

Cross-functional collaboration

Account management

Multi-priority management

Education

Bachelor's degree or equivalent experience

Job description

Overview

ABM is seeking a results-driven Account Manager to lead expansion growth across an established portfolio of accounts. This role is responsible for managing rebids, driving expansion within strategic accounts, and building partnerships with high value hyper target accounts. The ideal candidate combines strong relationship management skills with a strategic mindset while executive an organized, proactive sales approach and the ability to collaborate cross-functionally to deliver client value.

Benefit Information

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20%26%20Mgmt.pdf)

Responsibilities

• Rebids & Retention –

• Create and drive strategy for rebids in Neutral or Less Confident

• Interact with prioritized coops

• Support the rebid process and spearhead year prior strategy for existing at-risk accounts, ensuring competitive positioning and client retention

• Partner with operations, finance, and leadership to develop compelling, value-based proposals

• Strategic Account Growth

• Drive revenue growth within designated strategic accounts through targeted opportunity identification and pursuit

• Engage multiple decision-makers to expand current onsite relationships

• Align solutions with client business objectives to create long-term value Engage other IG’s and support resources to expand ABM’s value proposition to strategic accounts

• Partnership Development (Target Accounts)

• Establish and cultivate relationships with Advancement/Foundations at prospective, high-value target accounts

• Position the organization as a trusted partner through insight-led conversations and tailored solutions

• Work alongside local business development and marketing teams to build pipeline and brand presence for top Hyper targets

• related to retention, growth, and partnership development

Qualifications

• Bachelor’s degree or equivalent experience

• 5+ years of experience in account management, sales, or business development

• Proven track record of managing rebids and growing existing accounts

• Experience working cross-functionally with operations or service delivery teams

• Strong communication, negotiation, and relationship-building skills

• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience managing strategic or enterprise-level accounts

• Background in solution-based or consultative selling

• Demonstrated success in developing long-term client partnerships

Key Competencies

• Strategic thinking and problem-solving

• Client-centric mindset

• Results orientation and accountability

• Collaboration and influence across teams

• Strong business acumen

REQNUMBER: 166328

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.